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Senior Consultant, Okta Support

🔥 0 minutes ago

⚔️ Virginia – Remote

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đź’µ $113k - $188k / year

⏰ Full Time

đźź  Senior

đź’Ľ Consultant

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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Logo of Guidehouse

Guidehouse

10,000+ employees

Founded 2018

🏥 Healthcare

🎖️ Defense

📦 Logistics

đź’° Grant on 2023-02

Healthcare • Defense • Logistics

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

đź“‹ Description

• Provide Tier 2 technical support for IAM-related incidents and service requests • Troubleshoot and resolve issues involving user provisioning, authentication, access policies, and privileged account management • Collaborate with Tier 1 support, IAM engineering, and security teams to escalate and resolve complex issues • Monitor IAM systems for performance, availability, and security anomalies • Maintain documentation for support procedures, known issues, and resolutions • Assist with onboarding/offboarding processes and access reviews • Support integration and configuration of IAM tools with enterprise applications • Participate in audits and compliance activities related to identity governance and access controls • Apply security spectrum capabilities across strategy, governance, IT risk, security technologies, and cybercrime/breach response for client engagements

🎯 Requirements

• Minimum of FIVE (5)+ years of work experience • Experience in engineering and deploying IT systems • Bachelors degree from an accredited university • Must be able to obtain and maintain a Federal or DoD Public Trust; approved adjudication required prior to onboarding • US Citizenship is contractually required • Experience using Okta as an enterprise identity provider solution • Knowledge of Okta features, integrations, and architecture • Understanding of authentication protocols such as SAML 2.0 or OAuth • Experience configuring user authentication policies and application connections in Okta • Experience configuring and managing MFA factors for Okta users, including Okta Verify, FIDO tokens, One-Time Passcodes, and RSA tokens • Experience troubleshooting Okta user authentication and application issues • Familiarity with ITIL practices and ticketing systems such as ServiceNow • Understanding of security principles, compliance standards, and identity lifecycle • Excellent problem-solving, communication, and documentation skills • Strong understanding of IAM principles and enterprise implementation • Okta Certified Professional, Administrator, Consultant, Developer, and/or Architect certifications preferred • Experience leveraging Okta APIs • Experience with PowerShell scripts and their application for Okta • Experience with other IAM platforms such as SailPoint IIQ/ISC and CyberArk • Experience following software development standards and procedures • Familiarity with SDLC, including designing and developing applications • Broad knowledge of information system technologies and willingness to learn new technologies • Experience with AWS or Azure and DevSecOps tools and processes • Active Security Clearance preferred

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave and Adoption Assistance • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Student Loan PayDown • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Mobility Stipend • Flexible benefits package

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