Technical Consultant

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $115k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

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TeamDynamix

51 - 200 employees

Founded 2001

🤖 Artificial Intelligence

🏢 Enterprise

💰 Secondary market on 2023-01

Artificial Intelligence • Enterprise

TeamDynamix is a software development company that specializes in connecting IT Service Management (ITSM) and Enterprise Service Management (ESM) with enterprise integration and automation. Their platform offers no-code solutions, allowing organizations to seamlessly integrate various services and enhance operational efficiency. TeamDynamix focuses on providing tools such as service desks, project portfolio management, and AI-driven chatbots to empower businesses to adapt to changing demands swiftly and effectively.

📋 Description

• Design and build solutions using TeamDynamix products such as iPaaS and Conversational AI • Design, build, and maintain automations and integrations between TeamDynamix solutions and client systems • Train customers on iPaaS best practices and automation strategies • Gather and document integration and automation requirements • Collaborate with clients to validate solutions • Configure, test, and optimize integrations for performance and reliability • Identify innovative applications of automation and technology to solve customer challenges • Provide proactive technical support and resolve problems to minimize downtime • Serve as a technical resource for the Professional Services team • Manage multiple client assignments and priorities • Provide project updates to management • Contribute to knowledge base content and best practices • Improve service delivery processes for efficiency and resource utilization

🎯 Requirements

• Bachelor’s degree in a related field of business or equivalent work experience • 1–3+ years of experience in professional services, consulting, solutions engineering, or solution automation in SaaS environments • 3+ years of experience working directly with customers in a technical environment • Strong understanding of enterprise integrations, APIs, and web services • Experience with iPaaS platforms or no-code/low-code automation tools (preferred) • Exposure to or hands-on experience with Java, JavaScript, Python, or PowerShell • Strong communication skills engaging technical teams and executive stakeholders • Strong project management, organizational, and multitasking abilities • Ability to translate business needs into creative, scalable technical solutions • Flexibility to shift between advisory, consulting, and support roles • Experience with conversational AI or virtual service agent technologies (a plus) • Candidates located in the U.S.

🏖️ Benefits

• Competitive compensation that reflects employees’ skills and contributions • Comprehensive health insurance plans • Wellness programs promoting physical and mental well-being • Traditional and Roth 401(k) savings options with company match • Remote-first work with flexible working hours • 15 observed days off in addition to PTO • Paid parental leave • Paid life insurance • Short-term and long-term disability insurance • Recognition programs • Counseling services and resources for personal and professional challenges • Transparent communication about company goals, strategy, and performance • Regular feedback sessions and performance reviews • Anti-bias and anti-harassment training programs • Trust and autonomy in decision-making • Work environment encouraging authenticity • Flat management structure with approachable leaders • Investment backing by two private equity firms that invest in high-growth private companies across North America

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