Sales Operations Specialist – Northeast

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

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Logo of GuidePoint Security

GuidePoint Security

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

GuidePoint Security is a cybersecurity firm offering consulting, engineering, and managed services to help organizations secure their digital assets. The company specializes in application security, cloud security, data protection, email security, threat intelligence, and identity and access management. With solutions tailored to various platforms including AWS, Microsoft, Google Cloud, and OT environments, GuidePoint Security aims to enhance cybersecurity resilience for both enterprise and government clients. They focus on integrating advanced security technologies and providing expertise in risk assessment, compliance, and security awareness education, helping clients navigate complex cybersecurity challenges and improve their security posture.

📋 Description

• Support Regional Partners and Account Executives with sales and marketing efforts • Request quotes from appropriate vendors and distributors • Generate customer quotes and manage Salesforce.com opportunities • Correspond with customers to maintain and grow the region • Interact with manufacturing partners, internal business partners, and customers in a fast-paced support environment • Support new business and renewal business in a quota-bearing environment • Monitor regional opportunities and maintain accurate Salesforce.com forecasting reports • Assist Marketing with planning and coordinating regional marketing events • Work with vendors to sponsor events, send invitations, and arrange venues • Use Salesforce.com to generate quotes, track opportunities, and process orders • Respond promptly to internal and external inquiries • Suggest pricing and payment solutions balancing customer needs and pricing policies • Liaise between customers, vendors, outside Sales Executives, Accounting, and Contracts Departments • Maintain product, industry, vendor-resource, and GuidePoint service-offering knowledge • Develop and maintain relationships with key vendors and customers • Attend regional forecast calls and perform pipeline analysis • Leverage resources and relationships to provide customer value • Analyze information and make decisions benefiting GuidePoint Security • Streamline processes and information with other GuidePoint teams while ensuring customer deliverables

🎯 Requirements

• High School Diploma or GED required • 3+ years in a customer service/sales support type role • Prior experience in Customer Relationship Management (CRM) software required • Intermediate-level experience with Microsoft Office and Internet Navigation • Solid math skills, including calculating margins, discounts, and percentages • Strong written and verbal communication skills • Ability to use AI-enabled tools • Ability to work a flexible work schedule • Up to 15% regional travel required • Ability to manage multiple tasks with shifting priorities and tight deadlines • Associate Degree or equivalent from a two-year college or technical school preferred • IT industry background preferred • Salesforce.com experience preferred • Technical sales/support and outbound calling experience preferred • Sedentary work capacity • Ability to perform substantial wrist, hand, and/or finger movement for at least 8 hours daily • Close visual acuity for computer-terminal viewing and/or extensive reading for at least 8 hours daily

🏖️ Benefits

• Remote workforce primarily (U.S. based only; some travel may be required for certain positions, and working on-site may be required for Federal positions) • Group Medical Insurance options: Zero Deductible PPO Plan with GuidePoint paying 90% of employee premiums and 70% of family-plan premiums • High Deductible Health Plan with HSA; GuidePoint pays 100% of employee premiums and 75% of family-plan premiums • HSA contribution of $850 annually for employees or $1,750 annually for families, paid in four equal quarterly installments • Group Dental Insurance with GuidePoint paying 100% of employee premiums and 75% of family-plan premiums • 12 corporate holidays • Flexible Time Off (FTO) program • Healthy mobile phone and home internet allowance • Eligibility for retirement plan after 2 months at open enrollment • Pet Benefit Option • Collaboration, mentorship, and guidance opportunities

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