Care Coordinator

Job not on LinkedIn

🕒 August 5

🤠 Texas – Remote

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⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 25%

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Logo of GuideWell Source

GuideWell Source

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

GuideWell Source is a company within the GuideWell Family that focuses on accelerating innovative health solutions to market, transforming and reshaping the health industry. It specializes in healthcare delivery, providing new models and superior outcomes for patients. The company emphasizes consumerism in healthcare, engaging clients in meaningful ways. GuideWell Source offers healthcare insurance, protecting employers and consumers with coverage plans and services. The company also provides administrative and claims processing services for state and federal Medicare and Medicaid programs, establishing itself as a trusted business partner in the healthcare sector with a focus on operational excellence.

📋 Description

• Serve as a resource contact and education source to patients, families, providers, and staff • Provide telephonic follow-up with members, including post-hospital discharge and chronic condition management • Complete assigned Care Coordination tasks • Generate tasks for assigned RN Case Manager • Direct patients and families to appropriate resources, including community resources • Assist, under RN Case Manager direction and supervision, with member goals, education, resource access, and follow-up care arrangements • Maintain quality service according to organization standards • Assist with data entry, faxes, filing, and other clerical duties • Handle inbound and outbound calls and obtain information requested by licensed staff

🎯 Requirements

• 1+ years related work experience in a healthcare related role • High school diploma or GED • Strong organizational and time management skills • Excellent verbal/written communication • Ability to communicate telephonically in a professional and efficient manner • Computer literacy in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint • Ability to multi-task in a fast-paced environment

🏖️ Benefits

• Medical, dental, vision, life and global travel health insurance • Income protection benefits: life insurance, Short- and long-term disability programs • Leave programs to support personal circumstances • Retirement Savings Plan includes employer contribution and employer match • Paid time off, volunteer time off, and 11 holidays • Additional voluntary benefits available • Comprehensive wellness program

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