Client Relationship Professional – Seasonal

🔥 8 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $16 - $24 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company founded in 1955 that helps individuals and small businesses with tax filing, bookkeeping, payroll, business-formation services, and related financial products. The company operates retail and franchise tax offices, offers online filing and tax-software options, provides financial products (refund advances, a branded debit card and other bank products in partnership with Pathward), and serves both consumer and small-business customers. H&R Block also runs training and seasonal staffing programs, and provides resources such as The Tax Institute and audit/notice support.

📋 Description

• Act as the primary point of communication for client inquiries received through the expat software, website, phone, and email, responding within 48 business hours • Maintain records for all client inquiries in the expat software or other required systems • Assist clients with setting up accounts and virtual folders in the software platform • Oversee client workflow and communications, including inquiries, engagement signatures, tax-document uploads, payment processing, and filing • Support clients throughout the service process and ensure a positive client experience • Follow up after initial inquiries to maximize conversion to paid clients • Provide administrative support to Expat Tax Advisors, including client communications, printing tax returns, maintaining records, and processing and mailing documents to the IRS or other tax agencies • Communicate with Client Relationship Professionals and Expat Tax Advisors located in the US, Canada, and India

🎯 Requirements

• Ability to work independently with strong attention to detail • Exceptional critical thinking and written and verbal communication skills • Ability to manage communications and workflow with many clients concurrently • Flexibility to adapt to changing business needs and day-to-day tasks • Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools • 1 year minimum related work experience • Ability and confidence to acknowledge areas of uncertainty and pose questions to the team • Strong organizational skills and follow-up to maximize conversion from inquiries to highly satisfied paid clients

🏖️ Benefits

• Competitive pay • Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Potential incentive compensation or short-term incentive plans

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume