Product Manager – Onboarding

🔥 1 hour ago

🏰 Missouri – Remote

infoinfo

💵 $81.6k - $122.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

Where this job comes from

Posted on H&R Block's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on H&R Block's site. Checked 44 minutes ago.

Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company founded in 1955 that helps individuals and small businesses with tax filing, bookkeeping, payroll, business-formation services, and related financial products. The company operates retail and franchise tax offices, offers online filing and tax-software options, provides financial products (refund advances, a branded debit card and other bank products in partnership with Pathward), and serves both consumer and small-business customers. H&R Block also runs training and seasonal staffing programs, and provides resources such as The Tax Institute and audit/notice support.

📋 Description

• Execute delivery of a defined roadmap for Onboarding initiatives enabling assisted tax clients to provide data and documents to H&R Block and complete successful tax engagements • Ensure successful execution and delivery of assigned features within large-scale products • Organize necessary resources through planning ceremonies • Support the product backlog while managing scope, schedule, quality, costs, resources and risks • Write detailed user stories and requirements with acceptance criteria translatable into automated tests • Lead product ceremonies for cross-functional product squads using modern SDLC best practices and methodologies • Foster psychological safety, innovation and team ownership • Coordinate activities and report regularly to the product team and leadership • Conduct team retrospectives and drive resulting actions • Use WalkMe, LaunchDarkly or Adobe Target to conduct tests and experiments • Use data to evaluate and adapt strategies based on test results and measurable outcomes • Ensure the quality of features delivered by the trio and achieve defined OKRs • Collaborate with engineering, design and business teams • Develop product management competencies and adjacent Agile, Lean and DevOps capabilities

🎯 Requirements

• Bachelor’s degree in Business, Management Information Systems, Computer Science or related area, or the equivalent through a combination of education and work experience • 3 years of experience in product management or a related role • Familiarity with formal product management methodologies • Basic technical understanding to engage with engineering teams • Familiarity with technology delivery/software development methodologies, notably Agile, Lean, DevOps • Demonstrated decision making, analytical and problem-solving abilities • Experience leading teams/squads in a matrix management environment • Demonstrated record of establishing priorities and deadlines • Effective oral, written and interpersonal communication skills • Ability to communicate with all levels of internal associates, external vendors and business partners • Ability to work effectively as part of a team with minimal formal supervision or guidance

🏖️ Benefits

• Medical and prescription drug coverage for associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning

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