Senior Designer

🔥 2 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $89.8k - $134.7k / year

⏰ Full Time

🟠 Senior

✍️ Designer

👻 Ghost score 0%

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company founded in 1955 that helps individuals and small businesses with tax filing, bookkeeping, payroll, business-formation services, and related financial products. The company operates retail and franchise tax offices, offers online filing and tax-software options, provides financial products (refund advances, a branded debit card and other bank products in partnership with Pathward), and serves both consumer and small-business customers. H&R Block also runs training and seasonal staffing programs, and provides resources such as The Tax Institute and audit/notice support.

📋 Description

• Design end-to-end user experiences for responsive web products and workflows • Partner with Product Managers, Engineers, and fellow designers throughout the product development lifecycle • Develop and test prototypes to validate ideas and gather customer feedback • Conduct and participate in user research activities, including interviews, usability testing, and concept validation • Translate customer needs, business goals, and research insights into effective product experiences • Contribute to and evolve the team's design system and design practices • Use modern design and prototyping tools, including AI-assisted workflows where appropriate • Present design solutions and rationale to cross-functional stakeholders • Continuously improve experiences through experimentation, iteration, and product learnings • Help H&R Block shape intuitive digital experiences for clients navigating taxes and finances • Contribute to product strategy and influence design practices

🎯 Requirements

• Bachelor's degree in Design, Human-Computer Interaction (HCI), a related field, or equivalent practical experience • 5+ years of experience designing end-to-end digital product experiences for responsive web applications • Strong portfolio demonstrating user-centered design, interaction design, visual design, and product thinking • Experience partnering closely with Product Managers and Engineers to deliver customer-focused solutions from concept through launch • Experience creating, testing, and refining prototypes based on customer feedback, experimentation, and product outcomes • Strong communication skills • Comfort working independently in ambiguous environments • Commitment to accessibility and usability best practices • Experience planning and conducting user research, including interviews, usability testing, and other discovery methods • Ability to incorporate quantitative and qualitative insights to identify opportunities and improve customer experiences • Experience creating high-fidelity prototypes and partnering closely with engineers through implementation • Familiarity with AI-assisted design tools, emerging design technologies, and designing AI-powered or automation-driven experiences • Experience contributing to or working within an enterprise design system, including components, patterns, and documentation • Strong visual design skills • Experience designing products in financial services, fintech, tax, or other regulated industries • Ability to translate complex requirements into intuitive customer experiences

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Potential participation in incentive compensation or short-term incentive plans

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