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Senior Quality Assurance Analyst

🔥 18 hours ago

🏰 Missouri – Remote

infoinfo

💵 $73.4k - $110.1k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

Where this job comes from

Posted on H&R Block's careers page, not through a job board

First seen by Remote Rocketship 18 hours ago

Still open on H&R Block's site. Checked 1 minute ago.

Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company founded in 1955 that helps individuals and small businesses with tax filing, bookkeeping, payroll, business-formation services, and related financial products. The company operates retail and franchise tax offices, offers online filing and tax-software options, provides financial products (refund advances, a branded debit card and other bank products in partnership with Pathward), and serves both consumer and small-business customers. H&R Block also runs training and seasonal staffing programs, and provides resources such as The Tax Institute and audit/notice support.

📋 Description

• Lead quality efforts across the full development lifecycle • Define business and functional requirements and validate end-to-end system performance • Develop comprehensive testing strategies, test plans, and test cases • Document defects and provide well-considered workarounds for customer issues • Propose process improvement ideas with implementation strategies and actionable plans • Design and execute thorough manual test cases • Leverage test automation tools to enhance test coverage and efficiency • Perform end-to-end functional testing through manual and automated execution • Investigate production defects and champion customer requirements • Review product documentation for accuracy and clarity and train others on product functionality and testing practices • Design tests reflecting real-world customer usage and customer feedback • Collaborate with User Experience teams on usability tests • Contribute to the creation, review, and approval of requirements and design documentation • Provide feedback on marketing requirements documents • Participate in inspection and review processes for non-code deliverables • Create detailed work plans documenting goals, designs, and outcomes • Evaluate and prioritize alternative approaches to meet objectives effectively and efficiently

🎯 Requirements

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience • Minimum 5 years of related work experience • Experience developing testing strategies, test plans, and test cases • Knowledge of manual and automated testing practices • Deep product knowledge and test design principles • Ability to document defects clearly and thoroughly • Ability to investigate production defects and advocate for customer requirements • Ability to review product documentation and requirements/design documentation • Ability to create detailed work plans for technical and non-technical audiences • Ability to evaluate and prioritize alternative approaches

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning

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