Director, EPMO

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H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Drive coordination to develop and maintain visibility into Enterprise Operating Plan initiatives, including progress, risks, dependencies, delivery confidence, and expected business outcomes • Partner with business owners to align execution activities to targeted business outcomes and success measures • Identify cross-functional dependencies, execution gaps, and risks, and help drive issue resolution • Lead execution of complex, cross-functional strategic programs from planning through delivery • Translate business priorities into integrated plans, milestones, dependencies, operating commitments, and measurable outcomes • Coordinate execution across workstreams and functional teams • Proactively manage risks, issues, dependencies, and execution blockers • Track progress against milestones, KPIs, and value realization objectives • Promote outcome-based execution and continuous improvement • Drive program governance, reporting, and operating cadences • Provide visibility into program health, milestones, risks, dependencies, and delivery confidence • Facilitate program reviews, executive steering committees, and decision-making forums • Build and evolve EPMO capabilities, processes, governance frameworks, operating cadences, and tools • Partner with the VP, EPMO to mature the enterprise program management function and support strategic priorities

🎯 Requirements

• 10+ years of program, transformation, business operations, or enterprise execution experience • Leadership of large cross-functional initiatives • Proven track record leading large, complex cross-functional initiatives and achieving measurable business outcomes • Experience influencing senior leaders and driving alignment without direct authority • Strong business acumen • Analytical problem-solving skills • Executive communication skills • Success translating strategy into execution and measurable outcomes • Proficiency with program management, reporting, and collaboration tools • Bachelor's degree or equivalent experience required • Advanced degree or program management certification preferred • Strong ownership, accountability, and bias for action • Ability to bring clarity, structure, and discipline to complex problems • Ability to balance strategic thinking with hands-on execution • Ability to build partnerships across functions and leadership teams • Ability to anticipate risks, dependencies, and execution gaps • Focus on business outcomes and value realization

🏖️ Benefits

• Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning • Medical and prescription drug coverage for associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Potential eligibility for incentive compensation or short-term incentive plans

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