Product Manager – Onboarding

Job not on LinkedIn

🔥 1 minute ago

🏰 Missouri – Remote

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💵 $81.6k - $122.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 0%

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Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Execute delivery of a defined roadmap for Onboarding initiatives enabling assisted tax clients to provide data and documents to H&R Block and have successful tax engagements • Ensure successful execution and delivery of assigned features within large-scale products • Organize necessary resources through planning ceremonies • Support the product backlog while managing scope, schedule, quality, costs, resources, and risks • Write detailed user stories and requirements with acceptance criteria translatable into automated tests • Lead product ceremonies for cross-functional product squads using modern SDLC best practices and methodologies • Create psychological safety for innovation and foster team ownership • Coordinate activities and report regularly to the product team and leadership • Conduct team retrospectives and drive resulting actions • Use WalkMe, LaunchDarkly, or Adobe Target to conduct tests and experiments • Use data to evaluate and adapt strategies based on test results and measurable outcomes • Ensure the quality of features delivered by the trio and achieve defined OKRs • Collaborate with engineering, design, and business teams for alignment and integration • Develop product management competencies and adjacent Agile, Lean, and DevOps functions

🎯 Requirements

• Bachelor’s degree in Business, Management Information Systems, Computer Science or related area, or the equivalent through a combination of education and work experience • 3 years of experience in product management or a related role • Familiarity with formal product management methodologies • Basic technical understanding to engage with engineering teams • Familiarity with technology delivery/software development methodologies, notably Agile, Lean, and DevOps • Demonstrated decision-making, analytical, and problem-solving abilities • Experience leading teams/squads in a matrix management environment • Demonstrated record of establishing priorities and deadlines • Effective oral, written, and interpersonal communication skills • Ability to communicate with all levels of internal associates, external vendors, and business partners • Ability to work effectively as part of a team with minimal formal supervision or guidance

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning

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