Seasonal Tax Research Representative

Job not on LinkedIn

🔥 0 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

💰 Tax

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Utilize Salesforce to manage and track incoming tax law questions from H&R Block tax professionals • Review and respond to tax-related inquiries using current tax law knowledge • Identify questions requiring further analysis and escalate them to Tax Research Analysts • Communicate primarily through chat with clear, professional, and timely responses • Gain exposure to a wide range of tax topics by working directly with preparers supporting clients • Assist the Tax Institute’s Tax Research Analysts in solving clients’ tax law questions during the upcoming tax season

🎯 Requirements

• Associate’s degree in a related field or equivalent through a combination of education and related work experience • Minimum 1 year of related work experience • Ability to work autonomously while maintaining focus • Ability to perform assignments in a highly detailed and accurate manner • Demonstrated tax law knowledge • Strong analytical and research skills to interpret and solve complex issues • Strong written and verbal communication skills • Previous customer service experience preferred

🏖️ Benefits

• Flexible hours • Competitive pay • Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Training for using Salesforce and tax research