Senior Product Designer

🔥 15 minutes ago

🏰 Missouri – Remote

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💵 $89.8k - $134.7k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 0%

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Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Lead end-to-end product design for complex Spruce mobile banking features and customer journeys • Translate customer needs, business goals, technical constraints, data, and regulatory requirements into clear product opportunities and intuitive experiences • Frame problems, map journeys and flows, explore concepts, prototype, validate, and deliver production-ready designs • Plan, conduct, and synthesize customer research and usability testing • Define the future of Spruce’s native iOS and Android experience • Establish scalable patterns, frameworks, and interaction standards across the Spruce ecosystem • Leverage AI-enabled tools, including Figma Make, Figma MCP, and emerging technologies • Partner with Product, Engineering, and Content throughout discovery, planning, implementation, testing, and release • Collaborate with Legal and Compliance to meet regulatory requirements • Review implemented experiences for design quality, accessibility, platform consistency, and alignment with approved designs • Contribute to release readiness by identifying experience risks, validating critical journeys, and supporting issue triage • Communicate design strategy, rationale, dependencies, and risks to cross-functional partners and leadership • Facilitate workshops and critiques • Champion design quality through critique, coaching, standards, and continuous improvement

🎯 Requirements

• 6+ years of product-design experience, ideally designing complex mobile products or services • Portfolio demonstrating end-to-end product thinking, strong interaction and visual design, and meaningful customer or business outcomes • Experience designing native experiences for iOS and Android • Advanced proficiency in Figma, including components, libraries, prototyping, documentation, and developer-ready design • Demonstrated experience using AI-assisted tools and workflows to accelerate exploration, prototyping, documentation, research synthesis, and design-to-development collaboration • Experience simplifying complex workflows and designing high-trust or high-stakes customer experiences • Strong understanding of accessibility and inclusive-design practices • Experience planning or partnering on customer research and usability testing • Ability to use qualitative and quantitative evidence to inform, validate, and communicate design decisions • Comfort navigating ambiguity, balancing competing constraints, and independently moving complex work forward • Strong cross-functional collaboration skills across Product, Engineering, Content, Analytics, Legal, Compliance, and business partners • Strong facilitation, storytelling, presentation, and design-rationale skills • Strong attention to detail while maintaining focus on the broader customer journey and product strategy • Experience with financial services, fintech, identity, security, or another regulated environment is preferred • Bachelor’s degree in design, human-computer interaction, or a related discipline, or equivalent professional experience

🏖️ Benefits

• Medical and prescription drug coverage for associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • Virtual fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning • High Performing, Connected Culture

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