Director of Talent, Hiring – People Ops

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Hadley Designs

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛒 Retail

📚 Education

🛍️ eCommerce

Retail • Education • eCommerce

Hadley Designs is a company that specializes in creating beautiful and inspirational products designed to enhance daily life. Their product range includes educational supplies, calendars, planners, party supplies, greeting cards, and home and living accessories. Each creation from Hadley Designs not only serves a functional purpose but also aims to beautify and inspire every step of the user's journey. With a focus on design and quality, Hadley Designs handcrafts their offerings to cater to a wide array of personal and professional needs.

📋 Description

• **Role Overview** • As the **Director of Talent, Hiring & People Operations**, you will own how Hadley Designs sources, vets, and closes top global talent, and you will own the broader people system that talent steps into. You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role, and you will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond. • This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting in the near term, live pipelines, structured interviews, test projects, employer brand, and steady on People Operations throughout (onboarding, performance frameworks, contractor renewal, leadership enablement). • **Key Responsibilities** • **Talent Acquisition (the #1 outcome of this role):** • Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment. • Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end. • Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles. • Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating. • Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs. • **People Operations:** • People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives. • Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business. • Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization. • Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention. • Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness. • External Partnerships: Partner with external service providers to enhance and support people operations as necessary. • How Success Is Measured (two bold sub-headers, each with bullets): • **Talent Acquisition KPIs:** • Average time to fill open roles: under 45 days. • Weekly applicant volume per active role: 250+ qualified applicants. • Weekly hiring pipeline report by sourcing channel: 100% completion, on time. • Completed candidate case studies available for review per role per week: 15+. • Glassdoor company rating: maintain 4.5+ average across the year. • **People Operations KPIs:** • Successful implementation of people systems that directly support the business's ability to scale. • Strong employee retention rates, with high performance and engagement. • Improved leadership confidence in people systems, talent readiness, and organizational alignment. • Predictable, scalable people operations that contribute to the company's growth and success.

🎯 Requirements

• **Who You Are** • You are a **strategic, results-driven leader** with a passion for creating systems that empower teams and enable sustainable growth. You thrive in a fast-paced, dynamic environment and have a track record of building effective people systems in alignment with business goals. • **You Have:** • - **5+ years of experience** in People Operations, HR leadership, or a related field, ideally in a fast-growing environment. • - **Bachelor’s degree** in Human Resources, Business, or a related field. • - Proven ability to **build scalable systems** that attract, develop, and retain talent. • - Strong experience working with **distributed and remote teams**. • - A passion for **people development**, with the ability to design and implement programs that foster growth, learning, and employee satisfaction. • - **Excellent communication** and **relationship-building skills** at all levels of the organization. • - A **growth mindset** and a collaborative approach to solving problems. • - Experience using **data to drive decisions** and measure success.**

🏖️ Benefits

• **Why You’ll Love Working Here** • - **Impact**: Your work will directly impact how families experience learning through the Hadley Designs brand. • - **Culture**: Join a passionate, mission-driven team that values trust, creativity, and collaboration. • - **Flexibility**: Enjoy the freedom of a remote role with flexible working hours. • - **Benefits**: • - Remote-first work environment • - Paid time off and holidays • - Access to learning resources and professional development • - Free access to Hadley Designs products • - Regular interaction with leadership, including the CEO and CMO • - Stability from a decade as a family-founded, mission-driven brand