Clinical Specialist, TEG, Field Role

🔥 0 minutes ago

🥔 Idaho, Nevada, +1 more states – Remote

🥔 Idaho – Remote 🎰 Nevada – Remote ⛷️ Utah – Remote

💵 $85k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Haemonetics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Haemonetics is a company that provides a suite of innovative medical technology solutions aimed at improving the quality, effectiveness, and efficiency of healthcare. The company focuses on optimizing operations for plasma centers, enhancing patient care in hospitals, and driving efficiency in blood centers by offering advanced technologies that improve productivity, quality, and safety. Haemonetics is committed to advancing healthcare standards and creating better outcomes for patients through their technology and services.

📋 Description

• Function as TEG product line Clinical Advisor to customers • Drive utilization and expansion of the TEG product line at existing customer sites within the defined territory • Support account management and sales processes through clinical education and ongoing case support • Manage the territory’s existing TEG customer base and expand the customer base through clinical education • Train new and existing customers on all product and clinical aspects of the TEG line • Ensure customers can safely and efficiently operate TEG equipment, software, and disposables and interpret TEG results • Provide onsite support across laboratory, critical care, operating room, and other clinical applications • Establish clinical expertise and help reach standard-of-care adoption within accounts using CRM tools and market data • Develop clinician relationships, provide didactic education and grand rounds presentations, support cases, take end-user calls, and host market development events • Visit hospital accounts, identify and train clinical champions, and establish relationships with key decision makers • Provide dedicated onsite support for new customers going live with TEG technology or additional assays, including after-hours support • Investigate and resolve technical, operational, and clinical customer concerns with cross-functional teams • Maintain customer and territory records in the CRM tool • Support VAD/ECMO, Trauma, CV, high-risk obstetrics, liver transplant, vascular, and critical care clinicians • Understand the competitive landscape and convert existing-account opportunities to TEG business • Collaborate with the Account Manager on key-account expansion, forecasting, and business planning • Provide regional and national tradeshow support • Drive demand for device, software, and add-on-device upgrades • Support laboratory installation, validation, verification, training, competency, SOP, IQCP, donor sourcing, logistics, ordering, and interfacing needs • Prospect and develop multi-level relationships, including C-level relationships, within the territory • Participate in product development, market-needs, quality-investigative, and launch activities while providing feedback to sales, marketing, and R&D

🎯 Requirements

• Bachelor of Arts or Science required • Master of Arts, Science, or Business Administration in a science or medical-related profession preferred • 3+ years of industry or clinically related experience • Preferably experience with complex medical devices and/or in a critical care environment • Knowledge of hemostasis management required • Strong technical and clinical aptitude • Ability to understand and train customers and users on TEG products • Ability to run the TEG Analyzer, understand application of results, and manipulate the software • Residence in the Salt Lake City area required • Ability to cover Utah, Boise, and Las Vegas • Ability to travel up to 50% overnight • Ability to support VAD/ECMO, Trauma, CV, high-risk obstetrics, liver transplant, vascular, and critical care clinicians

🏖️ Benefits

• 401(k) with up to a 6% employer match and no vesting period • Employee stock purchase plan • Flexible time off for salaried employees • Three to five weeks’ vacation annually for hourly employees, based on tenure • Up to 64 hours annually of paid sick time • Paid and/or floating holidays • Parental leave • Short- and long-term disability insurance • Tuition reimbursement • Health and welfare benefits • Discretionary annual bonus for non-sales roles • Sales incentive/commission for sales roles • Potential eligibility for the Company’s long-term incentive plan • Professional growth and development