General Manager, Account Management

Job not on LinkedIn

🔥 28 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $90k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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HALO Branded Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 Private Equity Round on 2016-01

Consulting • Logistics • Marketing

HALO Branded Solutions is a company specializing in branded merchandise and promotional products to enhance brand engagement and recognition. They offer a variety of services including custom kitting, company stores, holiday gifting, and creating employee welcome kits. In addition, HALO provides solutions for employee recognition and incentives through tailored programs that align with company cultures. The company also focuses on creating brand ambassadors through company uniforms and branded apparel. HALO serves a wide range of industries by providing creative services, technology solutions, and logistics support to capture and maintain the attention of clients and employees. Their commitment to sustainability and impactful experiences is central to their operations.

📋 Description

• Lead and develop a large, high-performing account management and support organization across multiple levels • Build a high-performance, client-centric culture across diverse product lines and business models • Establish clear communication, accountability, succession planning, leadership development, and organizational design • Serve as senior relationship leader for key enterprise accounts and build trusted executive partnerships • Partner with Sales leadership and Account Executives on account strategy, growth opportunities, pitches, and contract renewals • Define success measures, track value realization, and align delivery with client business objectives • Identify opportunities to retain, expand, and grow the client portfolio • Own organizational P&L performance, budgeting, forecasting, revenue, retention, expansion, budget, and profitability targets • Use financial, operational, and analytical insights to set priorities, allocate resources, and guide decisions • Own staffing and capacity planning, forecast demand, and adjust resources as business needs evolve • Resource new program implementations and changing client needs • Oversee operating processes and continuously improve organizational operations • Act as senior escalation point for complex client and operational issues • Coordinate technology, finance, warehouse, operations, merchandising, marketing, inventory, and global teams for timely issue resolution • Establish governance and risk-management practices for client and operational risks

🎯 Requirements

• Significant experience leading large, complex organizations with multiple layers of direct and indirect reports • Proven track record of building trusted relationships with enterprise clients and influencing executive stakeholders • Experience partnering with Sales to drive account growth, retention, renewals, and strong client outcomes • Strong financial management skills, including P&L ownership, budgeting, forecasting, and profitability management • Analytical, data-driven approach to decision-making and resource allocation • Exceptional communication skills, adapting messages for executives, clients, leaders, and frontline teams • Strong problem-solving skills and ability to navigate complex, cross-functional challenges • Experience managing multiple product lines and varied business models, such as programs, dropship, and recognition • Expertise in workforce planning, capacity modeling, talent development, and process optimization • Strategic and commercially minded, focused on client value and business results • Highly collaborative and effective at aligning stakeholders across functions • Comfortable operating in complex, fast-changing environments • Decisive, accountable, and skilled at turning insights into action • Passionate about developing people and building organizations for long-term growth

🏖️ Benefits

• Nationwide Medical, Dental, Vision, Life, and Disability insurance coverage • Voluntary Benefits • 401(k) Retirement Savings Plan • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA) • Career advancement and internal promotion opportunities • Leadership experiences and access to HALO's influential global network • Recognition awards convertible into gift cards, trips, concerts, and merchandise • Reasonable accommodations for individuals with disabilities

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