DevOps Engineer

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Happy Returns, a UPS Company

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🛍️ eCommerce

🛒 Retail

eCommerce • Logistics • Retail

Happy Returns, a UPS Company, is a leader in simplifying the product return process for customers and merchants alike. The company offers a seamless returns experience through its innovative Return Bar® network, allowing customers to return items without the hassle of boxes or labels at over 8,000 locations, including over 5,000 UPS Store locations. By combining technology with reverse logistics, Happy Returns enhances customer satisfaction while streamlining retailer operations, aiming to create a delightful return experience.

📋 Description

• Collaborate on and deploy cloud infrastructure on AWS using infrastructure-as-code (Terraform, Pulumi) that is secure, scalable, and highly available • Actively collaborate with software engineering to define infrastructure, build, release and deployment tooling • Collaborate with information security for requirements and integration with security and compliance tooling • Troubleshoot problems across a wide array of services and function areas • Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems to ensure availability, performance, security, and scalability • Provide recommendations for architecture and process improvements • Help us build and maintain a world class technology system so we can achieve our mission of making returns beautiful for Shoppers, Retailers, and the Planet

🎯 Requirements

• At least 1 year of experience in designing, provisioning and maintaining infrastructure using Infrastructure as Code • Experience in code development in at least one high-level programming language • Knowledge of Kubernetes and containerized applications • Proficiency working with a cloud provider (preferably AWS) • Proficiency with Docker, Git and software development processes for deploying applications • Understanding of/familiarity with using Github Actions (or similar) to build, test and release software • Familiarity with database technology such as PostgreSQL or MySQL • Previous experience using cloud observability platforms such as DataDog or NewRelic • A strong interest in joining a highly collaborative environment and working daily with Product Managers and Engineers • Interest in e-commerce, logistics and/or sustainability • Comfort with leveraging the latest available AI-powered tools (IDEs, agents, automated reviewers) to accelerate and assist with daily development, debugging, and technical tasks