Manager, Donor Experience

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Harlem Lacrosse

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🤝 Non-profit

🌍 Social Impact

Education • Non-profit • Social Impact

Harlem Lacrosse is a school-based non-profit organization that changes the life trajectories of youth through daily wrap-around academic support, mentoring, leadership training, college readiness career exploration, admissions counseling, and lacrosse instruction. Their Program Directors maintain a daily presence in the schools and in the lives of the students they serve to build confidence and activate the skill sets necessary for students to reach their full personal potential.

📋 Description

• Analyze donor participation and engagement metrics to re-engage donors and deepen engagement • Communicate with donors in partnership with portfolio owners • Conduct pipeline analysis and prospect research to identify potential donors and funding partners • Write donor profiles and distribute them to portfolio owners • Manage a portfolio of donors supporting all five regions, including scholarship, “in honor of,” and small-grant programs • Support Associate Boards across all five regions and nationally • Collaborate with Operations and portfolio owners to maintain accurate donor information, donation tracking, and donor data • Keep donor prospect and campaign information current in Trello and aligned with CiviCRM • Prepare donor correspondence, letters, invoices, reports, pledges, commitment follow-through materials, and other stewardship resources • Track and share portfolio analytics, donor performance, and other performance metrics • Provide staffing support for national fundraising events as needed • Maintain shared Development team resources, including grant attachments and Development files on Drive

🎯 Requirements

• 3+ years of demonstrated experience in nonprofit fundraising • Ability to work independently and collaboratively • Demonstrated writing skills • Ability to build internal and external relationships • Understanding of Harlem Lacrosse’s collaborative national model • Basic knowledge of CiviCRM and other donor management systems • Basic knowledge of Trello and other project management systems • Commitment to racial and gender equity • Strong communication, project management, organizational, and prioritization skills • Passion for supporting systematically disenfranchised youth, preferably through mentoring, education, and/or sports-based youth development • Bachelor’s degree or equivalent experience preferred • Ability to work mornings, evenings, and weekends when required • Ability to undertake local, regional, and occasional overnight team travel • Ability to work successfully with employees across different geographies and time zones

🏖️ Benefits

• Comprehensive health coverage, including medical, dental and vision plans • Access to One Medical, a 24/7 patient-focused primary care practice with highly qualified, board-certified physicians • Online mental health therapy via a 1-year membership to Talkspace • Flexible spending and health saving account options • 401k with match • $500 technology stipend for your home office; whatever you choose to buy is yours to keep • Parental leave policy • Flexible PTO policy • 10 paid holidays • Company-wide winter break during the holiday season