Elevator Field Installation & Service Specialist

🔥 4 minutes ago

🐊 Florida – Remote

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⏰ Full Time

🟢 Junior

👻 Ghost score 10%

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Logo of Harmar

Harmar

51 - 200 employees

🏥 Healthcare

🏭 Manufacturing

🧘 Wellness

Healthcare • Manufacturing • Wellness

Harmar is a leading manufacturer of lifts, dedicated to enhancing mobility for those who are mobility challenged. Founded in 1998, the company specializes in creating various lifting solutions including stair lifts, vertical platform lifts, incline platform lifts, and vehicle lifts. Harmar's mission is to provide products that enable individuals to access their homes and communities, promoting independence and engagement in their lives through innovative mobility solutions.

📋 Description

• Conduct training sessions in person in Sarasota, FL, virtually, or on-site at dealer locations • Deliver phone and email support for installation, service, and product questions • Lead facility and field training for homelifts and elevator products • Provide outstanding customer support and communicate with dealers by phone, email, and face to face • Interpret dealer concerns involving installation, service, or training issues • Create sales orders and process return material authorizations for repair parts • Provide product, service, and application information • Assist with the development and review of technical documents and training materials • Support technical support and training teams with special projects • Attend, support, and lead facility or field training sessions for elevators

🎯 Requirements

• 1–2 years in a customer-facing role, ideally with technical products • Associate degree or trade certification in a technical field; or 4+ years of relevant experience; or equivalent combination of education and experience • Ability to explain technical concepts clearly and simply • Confident and comfortable speaking to small groups • Strong written and verbal communication skills • Proficiency with webinars, video, and interactive learning • Familiarity with the Google platform and Microsoft Office Suite • Strong understanding of homelifts, vertical platform lifts, or elevator systems • Working knowledge of electrical and mechanical systems • Ability to read and interpret schematics • Well-organized, able to manage travel and prioritize multiple issues • Valid driver's license • Willingness to travel as needed, including travel for at least two weeks at a time and with varied notice

🏖️ Benefits

• Great Place to Work® certified company • Professional growth and technical skills development opportunities • Collaborative and supportive team environment • Equal employment opportunity and reasonable accommodations for identified disabilities or other limitations as required by applicable laws

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