Clinical Triage Nurse, RN – M-TH-Fri-Sat 9:30a to 8p

🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $35 - $38 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

HarmonyCares

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Venture Round on 2021-11

Healthcare • Healthcare Insurance • Home Health

HarmonyCares is a leading provider of comprehensive, home-based healthcare services across 15 states in the U. S. The company specializes in in-home physician care, skilled nursing, therapy, and hospice care for patients, particularly those with Medicare and complex medical conditions. HarmonyCares aims to offer dignified, patient-centered care, allowing individuals to maintain their health and independence in the comfort of their own homes.

📋 Description

• Triage inbound sick calls from Medical Group patients • Assess patient symptoms and provide appropriate medical advice • Determine the level of care required and coordinate care with the care team • Review clinical test results and summarize findings for providers • Prioritize and respond to inbound phone calls, voicemails, and test results • Conduct thorough phone assessments using probing questions and the EMR • Apply evidence-based guidelines to assign triage priority • Identify crises and connect patients to emergency services according to protocol • Educate patients and caregivers on health maintenance, disease prevention, self-care, medications, and follow-up • Perform outbound calls communicating provider orders • Collaborate with care teams to complete follow-ups and promote quality patient outcomes • Analyze results data and communicate needs, patterns, and variances to providers • Enter patient results and quality metrics • Address and escalate patient complaints, grievances, and concerns • Participate in projects and quality improvement initiatives • Perform additional duties assigned by the Clinical Triage Manager and/or Director

🎯 Requirements

• Graduate of an approved or accredited nursing education program as a Registered Nurse • Current valid RN license • Must be able to obtain and maintain RN license within all service states within 6 months from hire • Satisfactory completion of required nursing continuing education requirements • Ability to react decisively and quickly in urgent and emergent situations • Strong comprehension of medical terminology and pharmaceuticals • Demonstrated experience with multitasking • Strong written and spoken communication skills • Demonstrated proficiency using an electronic health records (EHR) system • Ability to communicate effectively with providers, patient care teams, patients, patients’ family members, and facility staff • Ability to work remotely and independently • Knowledge of basic principles, practices, and techniques in primary healthcare • Strong organizational skills and attention to detail • Conflict resolution skills • Preferred: familiarity with Medicare and Medicaid insurances and programs • Preferred: 2+ years of experience as an RN • Preferred: contact center experience • Preferred: nurse triage experience • Preferred: experience in Aprima (EHR) • Preferred: multistate license (MSL)

🏖️ Benefits

• Health, Dental, Vision, Disability & Life Insurance • 401K Retirement Plan (with company match) • Tuition, Professional License and Certification Reimbursement • Paid Time Off, Holidays and Volunteer Time Paid • Great Place to Work Certified