Account Follow-Up Representative I

🔥 12 hours ago

🏈 Alabama, Arizona, +15 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Tennessee – Remote

💵 $18 - $26 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Review and resolve outstanding insurance balances for hospital patient accounts. • Learn multiple hospital systems, conduct research, and work basic outstanding insurance claims to resolve unpaid claims. • Verify claim payment status, rebill patient insurance, prorate to correct financial class, and document resolution steps. • Work an average of 30–40 patient accounts per workday for assigned payors. • Work assigned payor denials and zero-pay reports within 48 hours of receipt. • Communicate with insurance companies regarding outstanding insurance balances. • Determine next steps needed to resolve outstanding balances. • Research accounts and route them through appropriate workflows. • Document research findings and next steps toward resolution. • Review and recommend account adjustments according to payor and client guidelines. • Complete projects assigned by the team lead or manager to fulfill contractual service agreements. • Partner with other teams and departments to resolve project issues, concerns, and workflows. • Complete role-based education and assigned learning courses by deadlines. • Maintain the MEDHOST Quality Management System and meet applicable regulatory requirements. • Accurately submit worked time by departmental deadlines. • Maintain basic knowledge of insurance payors, collection regulations, and industry practices. • Attend training, team meetings, and departmental meetings. • Respond promptly to emails, calls, voicemails, Microsoft Teams messages, and correspondence. • Adhere to HIPAA privacy and security requirements and company policies.

🎯 Requirements

• Knowledge of computer applications or other automated systems, such as excel spreadsheets, word, email, and data base software in working assignments. • Proficiency with telephone systems for outbound/inbound calls. • Access protected health information (PHI) in accordance with departmental assignments and guidelines. • Skilled in making accurate arithmetic computations. • Excellent communication, good judgment, tact, initiative, and resourcefulness. • Must be detail oriented, organized, and ability to multi-task. • Possess ability to concentrate for long periods of time. • Ability to work individually and/or as part of a team. • Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives. • Must be flexible with a "can do" attitude and the ability to remain professional under high pressure situations. • Demonstrates the ability to learn new systems quickly and develop proficient operating skills within a reasonably short timeframe. • Understand oral and written directives. • High School or equivalent diploma required. • 1+ years' experience in related field (recent graduate of Medical Billing and Coding coursework accepted in lieu of experience). • Must be able to follow directions and to perform work according to department standards independently. • Must be emotionally mature and able to function effectively under high pressure situations. • Customer Service oriented. • High Speed Internet access (minimum 300 Mbps download speed) and unlimited data. • Smart phone for Multi Factor Authentication (MFA) application.

🏖️ Benefits

• Plenty of opportunities to grow your career • Comprehensive medical, dental, vision, STD, LTD, FSA benefits • 3 weeks of vacation plus 5 personal days to recharge • Employee stock ownership and RRSP program • 401K and Life insurance benefits • A chance to give back through community involvement • Flexible work arrangements to suit your lifestyle