Clinical Success Coordinator – Scheduling

Job not on LinkedIn

🔥 6 hours ago

🇺🇸 United States – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hawthorne Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2000

🏥 Healthcare

🎯 Recruiter

Healthcare • Recruitment

Hawthorne Health is a recruitment agency specializing in sourcing healthcare professionals, particularly in nursing and allied health. The company provides healthcare employment solutions, serving both clients and candidates with a commitment to quality, integrity, and affordability. Operating with a team of experienced health recruitment specialists, Hawthorne Health offers personalized services and flexible staffing solutions tailored to meet HR needs. They recruit talent from Australia and internationally, ensuring a high level of service for those seeking work and those requiring healthcare staffing.

📋 Description

• Support senior Clinical Success Coordinators on complex or high-volume clinical research studies • Schedule and reschedule visits within the visit window • Manage low-volume or low-to-moderate complexity clinical research studies • Monitor scheduled visits daily, including equipment shipping, Hero confirmations, training, and license status • Track rescheduled visit details to ensure compliance • Review upcoming unscheduled visits and escalate Hero availability gaps • Follow SOPs and Work Instructions for visit scheduling and participant outreach • Communicate with patients and Heroes throughout visit completion • Coordinate logistics, supplies, and third-party vendors • Meet visit scheduling goals and KPIs • Identify and communicate roadblocks and platform inefficiencies • Collaborate with Project Managers, Clinical Leads, and Logistics teams to complete visits within the visit window

🎯 Requirements

• 1–2 years of work experience in Patient and/or Customer Service • Experience in a Call Center, Event Coordinator, or similar role • Strong communication skills • Technological proficiency • Adaptability • Organization • Creative thinking • Problem-solving skills • Time management skills • Detail and deadline orientation • Candidates across U.S. time zones are welcome to apply

🏖️ Benefits

• Temporary, full-time W-2 assignment • Up to 40 hours/week • Remote work • Monday through Friday schedule • Schedule availability across EST, CST, and PST time zones