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Staff Product Manager, Pricing

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Headway

501 - 1000 employees

Founded 2019

πŸ₯ Healthcare

πŸͺ Marketplace

☁️ SaaS

πŸ’° $100M Series D - Headway on 2024-07

Healthcare β€’ Marketplace β€’ SaaS

Headway is a healthcare technology company (Therapymatch, Inc. ) that operates an insurance-native marketplace connecting people with licensed mental health providers β€” therapists and psychiatrists β€” for in-person and online care. Headway matches users with providers by specialty, location, and insurance coverage, handles insurance verification and billing, and offers tools for providers (provider portal and an insurance-native EHR) to reduce administrative burden. The platform partners with 100+ insurance plans, supports many languages, and emphasizes affordable, in-network mental health care.

πŸ“‹ Description

β€’ Own pricing experimentation end-to-end: Design, run, and analyze pricing experiments (payout levels, take rates, fee structures, incentive models) with proper controls and measurement. β€’ Price and package existing features: Identify opportunities to unbundle, tier, or price Headway's existing feature set as new revenue lines, while balancing the provider experience. β€’ Define Headway's pricing philosophy: Build a principled, defensible approach to how we set prices β€” transparent to providers, competitive in the market, and sustainable for the business. β€’ Inform tiering with pricing data: Partner with other product teams to ensure pricing and tier design are grounded in experimental evidence, willingness-to-pay research, and elasticity data. β€’ Build the experimentation infrastructure: Work with Engineering and Data to create systems that enable rapid, controlled pricing experiments across geographies and segments. β€’ Navigate cross-functional complexity: Align Finance, Provider Growth, Payer, Ops, and Legal around pricing decisions that affect every part of the business.

🎯 Requirements

β€’ 8+ years of PM experience, with at least 2-3 years owning pricing, monetization, or marketplace economics. β€’ You've personally owned pricing or packaging strategy and shipped changes that moved revenue. β€’ You've designed and run pricing experiments at scale β€” you know the difference between a feature A/B test and a pricing experiment. β€’ Strong quantitative fluency β€” you can partner with data scientists on experiment design and causal inference as a peer. β€’ You thrive in ambiguity and can build structure where none exists β€” this is a new team. β€’ Bonus: SaaS pricing & packaging experience (PLG, tiering, bundling). β€’ Bonus: You've worked in a two-sided marketplace or platform where pricing affects both supply and demand. β€’ Bonus: Healthcare or regulated industry experience.

πŸ–οΈ Benefits

β€’ Equity compensation β€’ Medical, Dental, and Vision coverage β€’ HSA / FSA β€’ 401K β€’ Work-from-Home Stipend β€’ Therapy Reimbursement β€’ 16-week parental leave for eligible employees β€’ Carrot Fertility annual reimbursement and membership β€’ 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st β€’ Flexible PTO β€’ Employee Assistance Program (EAP) β€’ Training and professional development

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