
1001 - 5000 employees
🏥 Healthcare
🤝 B2B
☁️ SaaS
💰 Private equity on 2019-02
Healthcare • B2B • SaaS
Healthcare Outcomes Performance Co. (HOPCo) is the largest orthopedic value-based care organization in the U. S. , specializing in comprehensive musculoskeletal (MSK) care delivery, management, and value creation. Led by orthopedic physicians and executives, HOPCo operates an accredited MSK clinically integrated network and offers practice partnership and health system solutions, payor-facing population health and value-based care programs, analytics and outcomes reporting, and digital patient engagement tools to align stakeholders, improve outcomes, and lower total MSK costs.
🔥 5 minutes ago
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1001 - 5000 employees
🏥 Healthcare
🤝 B2B
☁️ SaaS
💰 Private equity on 2019-02
Healthcare • B2B • SaaS
Healthcare Outcomes Performance Co. (HOPCo) is the largest orthopedic value-based care organization in the U. S. , specializing in comprehensive musculoskeletal (MSK) care delivery, management, and value creation. Led by orthopedic physicians and executives, HOPCo operates an accredited MSK clinically integrated network and offers practice partnership and health system solutions, payor-facing population health and value-based care programs, analytics and outcomes reporting, and digital patient engagement tools to align stakeholders, improve outcomes, and lower total MSK costs.
• Manage technical documentation for client interfaces, connections, data transforms, and other client-related areas • Coordinate and schedule internal and external meetings and follow up as necessary • Participate in kick-off and project integration calls for clients and external parties • Provide initial support for client connectivity or data issues • Communicate professionally with clients, vendors, and business partners regarding implementations and operational needs • Perform data validation and testing for integration activities, upgrades, and infrastructure changes • Generate reports and documentation for clients, vendors, and business partners • Assist employees and contractors with system usage, including writing training materials and tools • Identify process improvement or automation opportunities • Follow internal change-control procedures • Resolve and troubleshoot system issues across multiple environments • Participate in business process analysis and design, training development, and deployment planning • Interact with staff across the organization to complete project activities and deliverables • Support multiple integrations across simultaneous projects while meeting timelines and balancing priorities • Ensure stability and integrity of data management and transfers through validation, error resolution, and decision-making • Coordinate application owners with integration development and support teams • Partner with product development teams by providing feedback on architecture, features, and roadmap • Escalate concerns and issues proactively • Participate in an on-call rotation providing after-hours support for production integrations and applications • Perform other duties as assigned
• BA/BS in MIS, Computer Science, Engineering, Information Technology, or another technical field • 3+ years of clinical interface support, data management, database integrations, and data analysis • 2+ years of experience with HL7, web services, XML, X12, 837/839, APIs, FHIR, SOAP, and JSON • 3+ years of IT systems, networking, or infrastructure operations, including troubleshooting connectivity issues • Understanding of HL7 interface engine technologies • Working knowledge of web services, SFTP, SSH, HTTP, TCP, and related communication methods • Knowledge of data normalization, including LOINC, SNOMED, CPT, and ICD-9 • Experience with multiple database platforms, such as MS SQL Server, Oracle, and MySQL • Healthcare industry knowledge and familiarity with medical terminology • Familiarity with EHR, HIS, PMS, HL7, HIE, and CDR technologies • Familiarity with waterfall and agile project management methodologies • Familiarity with Azure and AWS cloud services for databases and integrations • Experience working with multiple clients and complex cross-environment data integrations • Ability to work independently and as part of larger project teams • Ability to manage multiple tasks and projects simultaneously • Effective time management across operational and project-based activities • Professional written and verbal communication skills • Data and quality analysis from disparate data sources • Scripting experience with Java/JavaScript, SQL, PHP, Perl, Python, or PowerShell • Ability to translate business needs into technical solutions • Data mappings and transformations • Advanced SQL queries • Advanced Excel skills • Power BI and other visualization tools • Ability to resolve complicated technical challenges • Ability to work with cross-disciplinary teams • Must acknowledge and adhere to Hopper Mission, Vision and Values
• May require some travel • After-hours support through participation in an on-call rotation
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