Senior System Analyst – Sched/Reg, Grand Central, Prelude, Cadence, Welcome

🔥 1 minute ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Gather and refine stakeholder requirements, map workflows, and design Epic configurations aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, and process documentation • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects using waterfall or agile methodologies • Lead project teams and mentor junior analysts • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live, post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage and root-cause analysis • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate with IT, clinical, interface, analytics, and operational teams on integrations, extracts, registries, reporting, and data integrity • Support regulatory readiness, audits, privacy and security controls, and ITIL-aligned processes • Design and implement customized training programs and oversee the CareConnect curriculum • Maintain training environments and communicate system releases and upgrades • Manage, prioritize, assign, and resolve end-user training requests and incidents • Document incidents and resolutions and implement preventative support improvements

🎯 Requirements

• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • 5–7 years of experience in system analysis and support within a healthcare environment • In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Proven experience managing complex projects and leading cross-functional teams • For Application Training: Epic Training Environment Build certification, 3+ years of experience, and 2 Epic Application Principal Trainer certifications • For Application Build: 3+ years of Epic build and configuration experience • Current Epic certification or proficiency in relevant modules is preferred • Experience with system integration, HL7, FHIR, and interface testing is preferred • Exposure to SQL/Clarity, Caboodle, SlicerDicer, Radar, Reporting Workbench, or other reporting tools is preferred • Experience in patient access, billing, coding, finance, or clinical operations is preferred • ITIL Foundation certification is desired but not required • Certifications in Epic applications are desired • Experience in a large healthcare system or hospital setting is desired • Knowledge of healthcare regulations and compliance standards is desired • Familiarity with AWS or Azure is desired • Experience with business intelligence and analytics tools is desired • Advanced degree in a related field is a plus

🏖️ Benefits

• Full-time schedule, 40 scheduled hours per week • Day shift • Remote work from Ohio • Training, learning, and professional growth opportunities • Supportive, professional healthcare environment • Great Place to Work Certified™ organization