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Outbound Sales Representative

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Healthfirst

1001 - 5000 employees

Founded 1993

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare Insurance • Non-profit

Healthfirst is a not-for-profit health insurer serving close to two million New Yorkers across New York City, Long Island, Westchester, Rockland, Sullivan, and Orange counties. Founded more than 30 years ago by leading hospital systems in downstate New York, Healthfirst offers no- and low-cost insurance products including Medicaid plans, Medicare Advantage, Child Health Plus, Essential Plans, Long-Term Care, Qualified Health Plans and group and individual coverage. The organization partners with hospitals, health systems, and physicians to prioritize health outcomes and value-based payments, and lists specialties such as Medicare, Medicaid, MLTC, mental health, small business/group insurance, and innovation.

📋 Description

• Proactively identify and research potential opportunities within the customer base in target markets • Follow up with sales qualified leads through nurture campaigns, emails, and other marketing-generated outreach • Build and maintain a prospective-client pipeline using CRM tools • Initiate conversations with potential clients to understand needs and present tailored emergency preparedness and compliance solutions • Schedule and conduct meetings or product demonstrations • Follow up on leads and respond to customer inquiries in a timely manner • Stay knowledgeable about promotional programs and merchandising-marketing approaches • Attend vendor product training sessions and participate in ongoing HealthFirst training • Track sales activities and customer interactions in the CRM system • Provide monthly pipeline forecasts and sales progress updates to the Sales Manager using Salesforce and other sales reporting tools • Build and maintain relationships with potential and existing clients via phone, email, and video conferencing • Serve as the main point of contact for customer sales activity and product support guidance • Collaborate with sales and marketing teams to enhance customer experience • Meet or exceed monthly, quarterly, and annual sales targets • Prepare and deliver reports on outreach activities, lead generation, and sales performance • Attend sales meetings, training programs, and conventions as required

🎯 Requirements

• Typically 2 to 4 years of related professional experience in outbound sales, telemarketing, or a similar role • Proven track record of meeting or exceeding sales quotas • Excellent verbal and written communication skills • Strong negotiation, persuasion, and interpersonal abilities • Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite • Ability to work independently and as part of a team in a fast-paced environment • Strong selling, customer service and negotiation skills • Good telephone etiquette and ability to handle a high volume of calls • Ability to answer inquiries and resolve disputes • Strong time management, prioritization, and deadline-management skills • Exceptional attention to detail and commitment to accuracy • Self-motivated, results-oriented mindset • Strong organizational skills • Ability to handle rejection and remain resilient • Ability to multi-task • Bachelor's degree in Business, Marketing, or a related field preferred

🏖️ Benefits

• Remote work environment • Travel typically less than 10% • Ongoing training for HealthFirst • Vendor product training sessions • Sales meetings, training programs and conventions

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