Manager, Enrollment & Billing

Job not on LinkedIn

🕒 February 17

🏢🏡 New York City – Hybrid

💵 $81.1k - $117.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Healthfirst

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

⚕️ Healthcare Insurance

💸 Finance

Healthcare Insurance • Finance • Medicare

Healthfirst is a health insurance provider dedicated to helping New Yorkers access affordable health coverage for individuals and families. With over 30 years of experience, Healthfirst offers a range of plans including Medicaid managed care, Medicare Advantage, long-term care, and essential health plans. The company focuses on providing quality healthcare options, comprehensive benefits, and support to ensure members can maintain their health and well-being.

📋 Description

• Overseeing a defined line of business at Healthfirst. • Participating in the development and implementation of operating policies & procedures. • Monitoring operational efficiency, accuracy, documentation and reporting quality. • Ensuring deadlines are met and the life cycle of project implementation is executed accurately. • Working cross-functionally with IT and Finance. • Implementing processes to ensure the integrity of enrollment and payment data. • Monitoring employee performance and implementing improvement solutions. • Managing Team Leads and establishing departmental goals.

🎯 Requirements

• Leadership experience in a high volume production billing, enrollment, claims, call center environment or related environment. • Background in providing customer service or improving the member’s experience. • Direct supervisory or management experience in an operational department within the healthcare industry. • Experience managing inventories, overseeing performance management and staff development. • Understanding of member billing or enrollment processes. • Experience addressing, documenting, managing employee relation issues. • Experience providing project direction, supporting training and development, administering company policies. • Strong communication and presentation skills.

🏖️ Benefits

• medical, dental and vision coverage • incentive and recognition programs • life insurance • 401k contributions