Technician as a Service

Job not on LinkedIn

🔥 37 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hearst

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

📣 Marketing

📱 Media

Healthcare • Marketing • Media

Hearst is a leading global, diversified information, services, and media company with operations in 40 countries. The company is involved in various sectors including entertainment and syndication, healthcare through Hearst Health, and media through magazines and newspapers. With a strong focus on community engagement, diversity, equity, and inclusion, Hearst strives to be at the forefront of innovation across industries. Its business operations also extend to real estate, television, and transportation ventures, positioning it as a dynamic player in multiple industries worldwide.

📋 Description

• Provide telephone support to end-users experiencing diesel electronic and mechanical issues • Troubleshoot, diagnose, and remotely resolve diesel electronic and mechanical issues • Research end-user questions • Guide end-users through corrective measures with confidence and composure • Track and route support requests through a computerized ticketing system and thoroughly document resolutions • Stay current with product upgrades, system information, and business updates • Serve as the company’s frontline technical support while maintaining customer value standards • No supervisory responsibilities

🎯 Requirements

• Minimum of 3 years’ experience as a Diesel Technician, focused on diagnosing and repairing automotive, medium-duty, heavy-duty or commercial equipment in fleet service, dealership, or independent repair environments • Deep understanding of electronic vehicle systems and their interrelationships • Ability to utilize and interpret vehicle documentation to predict the impact of vehicle failure points • Comfort with computers and wiring, plus a general understanding of technology-based products • Thorough understanding and use of at least one OEM engine diagnostic application: Insite, ServiceMaxx, PTT, or DDDL • Experience with additional diagnostic software such as Service Ranger, Allison DOC, Bendix ACOM, or Wabco Toolbox • Broad knowledge of non-engine vehicle components, including transmissions, brakes, and aftertreatment controllers • Excellent written and oral communication skills • Basic proficiency with Microsoft Office and Internet applications • Basic understanding of Windows operating systems and software installation • Ability to work with minimal supervision • Stable internet connection and dedicated home-office workspace • Up to 5% travel • Ability to occasionally lift 20 pounds and perform filing-related bending and stooping • Associate’s degree in Automotive Technology or related field preferred • OEM Certification preferred • ASE with strong electronics skills preferred

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