Weekend Auction Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, Colorado, +14 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $59k - $66.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hearst Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Hearst Health is a division of Hearst Communications that focuses on guiding important care moments in healthcare by delivering vital information to all those involved in a person's health journey. It provides evidence-based clinical guidelines and healthcare workforce management solutions through its various subsidiaries including FDB (First Databank), Zynx Health, MCG, Homecare Homebase, MHK, and QGenda. Hearst Health aims to improve care quality and efficiency by using scalable technology to deliver clinical decision support and workforce management solutions, impacting the majority of people in the U. S. Its mission is supported by prominent leaders in the healthcare and technology sectors at Hearst Health.

📋 Description

• Serve as the primary point of contact for sellers throughout their live auction experience • Monitor live auction activity, comments, and seller communications, and respond promptly to inquiries, requests, and issues • Escalate complex concerns to appropriate internal stakeholders while maintaining clear communication with sellers • Manage updates, revisions, and corrections to active auction listings • Support sellers whose listings are preparing to go live by providing guidance, answering questions, and sharing status updates • Maintain accurate records of auction activity, seller communications, monitored listings, and changes made • Assist teammates with queue management and operational support • Contribute to special projects and additional responsibilities supporting the growth and success of Bring a Trailer

🎯 Requirements

• 5+ years of experience in customer service, customer support, account coordination, community management, or a related customer-facing role • Excellent communication and interpersonal skills with the ability to build trust and establish positive relationships with a diverse customer base • Strong empathy and active listening skills • Ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment • Exceptional organizational and time-management skills • Ability to work independently and efficiently • Sound judgment and professionalism when handling sensitive or confidential information • Strong problem-solving and conflict-resolution abilities • High levels of integrity, accountability, adaptability, and collaboration • Interest in and familiarity with enthusiast, collector, or classic vehicles is highly preferred • Ability to work a weekend schedule (Sun–Wed or Wed–Sun) • Must reside in CA, CO, DE, FL, IL, IN, MD, MI, MN, NY, NC, OH, PA, RI, TX, VA, WA, or WI

🏖️ Benefits

• Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing • Access to innovative training programs, immersive workshops, and exclusive industry events • Flexible work arrangements • Employee Resource Groups • Medical, dental, and vision insurance from Day 1 • 401(k) plan with a generous company match