Veterinary Relations, Community Outreach Liaison

Job not on LinkedIn

🔥 14 hours ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $65k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Heartstrings Pet Hospice & In-Home Euthanasia

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Heartstrings Pet Hospice & In-Home Euthanasia is a network of dedicated veterinarians focused on providing a compassionate and tranquil end-of-life journey for pets. Specializing in palliative care, pain management, and geriatric pet care, they prioritize preserving the human-animal bond during challenging times. Their services include in-home euthanasia, grief counseling, pet memorial services, and care coordination for aging pets, ensuring that pets can depart in comfort and love, on their own terms, in their own homes.

📋 Description

• Build authentic, long-term relationships with veterinarians, practice managers, veterinary technicians, client-service representatives, and hospital leadership • Visit veterinary hospitals and communities across the United States, with approximately 70% travel expected • Cover at least three Heartstrings markets each month by planning routes, coordinating practice visits, managing follow-ups, and supporting established and growing markets • Educate veterinary teams about quality-of-life assessment, hospice and palliative care, telehospice, in-home euthanasia, and end-of-life support • Support referral partnerships and explain when Heartstrings services may be appropriate for clients • Represent Heartstrings at veterinary conferences, industry events, local veterinary medical association meetings, lunch-and-learns, educational programs, and professional events • Maintain relationships through virtual meetings, email outreach, social engagement, educational resources, and personalized follow-up • Support new-market launches as Heartstrings expands into new markets • Document practice visits, contacts, conversations, opportunities, follow-ups, and outcomes in the CRM • Gather veterinary-professional insights to help shape services, resources, and future growth • Identify veterinary industry trends, referral needs, educational opportunities, competitive activity, and emerging support opportunities

🎯 Requirements

• Minimum 2 years of Professional Sales, Business Development, Community Outreach, Veterinary Relations, or Partnership-Development Experience Required • Veterinary, animal health, pet care, healthcare, pharmaceutical, or veterinary industry experience strongly preferred • Must live within approximately 45 minutes of a major commercial airport • Ability and willingness to travel up to 70%, including overnight travel • Exceptional written and verbal communication skills • Strong interpersonal skills and demonstrated ability to establish and maintain professional relationships • Excellent organizational, territory-planning, and time-management skills • Ability to manage multiple markets, relationships, follow-ups, and priorities simultaneously • Comfortable working independently in a remote environment with limited supervision • Confident, resourceful, and self-motivated • Strong listening and critical-thinking skills • Comfortable speaking with veterinarians, practice owners, hospital leadership, technicians, client-service teams, and other veterinary professionals • Experience using CRM platforms and digital productivity tools • Familiarity with Microsoft 365 and Google Workspace preferred • Comfortable learning new software, technology, and internal systems • Ability to represent Heartstrings professionally at conferences, veterinary hospitals, educational events, and industry gatherings • Some evening and weekend availability may be required for conferences, events, travel, and other business needs • Ability to travel by air and ground throughout the United States • Ability to navigate veterinary hospitals, conference venues, hotels, airports, and other professional environments • Ability to transport and distribute reasonable quantities of marketing and educational materials • Ability to maintain confidentiality of patient, client, veterinary partner, employee, and company information • Ability to comply with applicable laws, regulations, Heartstrings policies, procedures, and professional standards

🏖️ Benefits

• Medical, Dental & Vision Health Insurance • Traditional and Roth 401(k) retirement options • Paid Time-Off • Life insurance • Accident insurance • Short-term & Long-Term Disability Coverage • Professional training and development • Employee wellness and additional voluntary benefit options • Company-paid travel expenses for approved business travel • Opportunities for professional growth as Heartstrings expands nationally • Monthly Bonus Potential