Psychiatry Department Team Lead

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 19%

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Backpack Healthcare

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Backpack Healthcare is a provider of accessible, inclusive, and comprehensive mental health services for pediatrics, individuals, and families. They focus on breaking barriers to provide mental and emotional care through therapy, psychiatry, and medication management. Backpack Healthcare is dedicated to solving the youth mental health crisis by making care more personal, accessible, and inclusive, ensuring greater access for children, teens, and their families. The company is in-network with Medicaid and major insurances, aiming to address and support mental health needs efficiently. Their unique model is designed to intervene swiftly, offering specialized care tailored to the unique needs of each individual and family.

📋 Description

• Conduct comprehensive psychiatric evaluations, diagnostic assessments, and risk assessments • Develop and manage individualized treatment plans for pediatric and adult patients • Provide ongoing medication management for routine and complex psychiatric needs • Maintain a direct patient care caseload of up to 20 hours per week • Maintain timely and accurate clinical documentation in the EHR • Assess telehealth appropriateness and coordinate transitions to higher levels of care • Deliver safe, evidence-based psychiatric care within clinical standards and scope of practice • Participate in interdisciplinary collaboration and care coordination • Provide day-to-day clinical leadership, mentorship, and support to psychiatric clinicians • Conduct individual meetings focused on case consultation, clinical decision-making, medication management, workflow, and professional development • Facilitate team meetings, case consultations, and clinical discussions • Serve as the primary escalation resource for complex cases, patient safety concerns, urgent clinical situations, and medication-related questions • Guide psychiatric assessments, treatment planning, prescribing practices, risk management, and levels of care • Conduct chart audits and clinical practice reviews • Provide coaching, feedback, and education regarding clinical or documentation concerns • Support onboarding, orientation, competency development, and continuing clinical education • Provide administrative and people leadership for a fully remote team • Establish performance expectations and monitor clinical, operational, productivity, documentation, and scheduling standards • Conduct quarterly performance reviews and support goal-setting and professional development • Address performance concerns through coaching, corrective action, performance improvement plans, and training • Participate in interviewing and hiring decisions • Partner with Human Resources and Clinical Leadership on staffing, employee concerns, turnover, and coverage • Support clinician retention, professional development, and internal advancement • Review and approve timesheets • Handle patient and caregiver concerns, complaints, and service-related escalations • Collaborate with internal departments to investigate and resolve concerns • Ensure complaints and escalations are documented, communicated, and addressed • Support continuity of care for clinical, medication, safety, and access needs • Monitor compliance with state-specific mental health regulations, prescribing requirements, scope-of-practice standards, and organizational policies • Ensure adherence to patient identity and location verification, emergency procedures, safety protocols, and telehealth risk management • Oversee DEA requirements, PDMP monitoring, e-prescribing, controlled-substance management, and medication safety • Monitor clinical quality indicators, documentation, risk management practices, and patient outcomes • Conduct clinical audits and participate in incident reviews and risk management initiatives • Ensure compliance with admission, discharge, scheduling, and continuity-of-care standards • Escalate significant clinical, regulatory, compliance, and operational concerns • Oversee daily clinical workflows and operational needs within the Psychiatry Department • Monitor caseloads, productivity, capacity, staffing, and coverage across operating states • Use reporting and performance data to guide coaching, staffing decisions, and departmental improvements • Support implementation of clinical workflows, systems, tools, and departmental initiatives • Maintain and improve departmental resources, clinical guidance, knowledge bases, and standard operating procedures • Identify opportunities to improve operational efficiency, patient access, and clinician experience • Contribute to quality improvement initiatives and strategic clinical projects • Report to the VP of Clinical Operations

🎯 Requirements

• Master's or Doctoral degree in Nursing (MSN/DNP) with a psychiatric/mental health specialization • Active, unrestricted Nurse Practitioner license with psychiatric/mental health specialization (PMHNP or equivalent) • Multi-state licensure, or the ability and willingness to obtain additional state licenses as organizational needs require • Minimum of 4–5 years of post-graduate clinical experience in outpatient psychiatric care • Previous experience leading or managing a clinical team, including administrative and performance management responsibilities • Strong working knowledge of DEA requirements, controlled-substance prescribing, PDMP monitoring, and e-prescribing practices • Familiarity with state-specific scope-of-practice requirements and telehealth prescribing regulations • Experience with EHR systems, telehealth platforms, and clinical reporting tools • Strong organizational, documentation, communication, leadership, and time-management skills • Ability to independently manage competing priorities and clinical responsibilities in a fully remote environment • Demonstrated ability to provide clinical mentorship, manage escalations, and support clinician performance • Preferred: Previous experience leading psychiatry teams within a telehealth or virtual behavioral health organization • Preferred: Experience with reporting and analytics platforms such as Tableau • Preferred: Familiarity with Collaborative Practice Agreement (CPA) structures • Preferred: Experience supporting multi-state psychiatric operations • Preferred: Familiarity with accreditation, regulatory readiness, and quality improvement initiatives • Preferred: Clinical experience serving both pediatric and adult populations

🏖️ Benefits

• Fully remote work in a home-office setting • No regular travel required • Flexible schedule aligned with standard business hours • Occasional virtual participation in organizational meetings, trainings, or conferences • Opportunity to shape the growth of the psychiatry program • Opportunity to mentor a team of clinicians • Opportunity to influence clinical quality • Opportunity to help expand access to mental health services • Equal Opportunity Employer • Diverse and inclusive workplace

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