People Operations Generalist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

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Logo of GLOBO

GLOBO

1001 - 5000 employees

🤝 B2B

📡 Telecommunications

⚡ Productivity

💰 Private Equity Round on 2022-01

B2B • Telecommunications • Productivity

GLOBO is a company focused on providing language support and communication solutions. Their services include interpreting, translation, and platform integrations to help manage and monitor language support needs efficiently. GLOBO aims to simplify language access across various industries through features like smart, skills-based routing for interpreters and accurate translation processes. The company emphasizes high-quality customer support, scalable solutions, and innovative integrations, which can be utilized in fields such as Telehealth and Project Management.

📋 Description

• Reporting to and supporting the Director, People Operations, the People Operations Generalist works to ensure smooth, efficient, and tech-forward business operations relating to the People Department. • Act as the primary lead and subject matter expert for the HRIS. • Responsible for system configuration, troubleshooting, user training, and regular data audits. • Build, optimize, and maintain automated workflows within the HRIS to streamline employee lifecycles and departmental efficiency. • Own the end-to-end execution of company payroll, ensuring absolute accuracy, timeliness, and compliance with federal, state, and local regulations. • Generate, analyze, and distribute routine and ad-hoc HR metrics and payroll reports to support data-driven decision-making. • Act as the primary point of contact for the employee base; answer inquiries regarding company policies, payroll, procedures, and benefits. • Facilitate seamless execution of onboarding, workforce management, leaves of absence, and offboarding. • Assist with the administration of all benefits and retirement programs. • Participate in the planning and execution of company culture events and employee experience initiatives. • Collaborate with hiring managers and talent acquisition to assist with sourcing, scheduling, screening, and moving candidates through the pipeline. • Leverage and maximize modern recruiting technology to optimize the hiring process. • Maintain comfort with, and curiosity for, AI tools and automation to improve daily HR operations, drafting, and productivity. • Draft and maintain HR policies, Standard Operating Procedures (SOPs), and employee communications. Regularly review existing practices for compliance updates. • Operate with high discretion and maintain the strict integrity and confidentiality of all business and HR matters, records, and data.

🎯 Requirements

• Strong, hands-on experience as a system administrator for Paylocity (highly preferred) or a similar robust HRIS. • Demonstrated experience independently running and managing payroll processing. • High comfort level adopting modern technology; experience utilizing advanced recruiting tech/ATS platforms and an openness to leveraging AI tools for operational efficiency. • Prior experience assisting with recruitment functions and navigating candidate pipelines. • High School diploma or equivalent required. Bachelor’s Degree preferred. College-level coursework in business, administration, human resources, logistics, or related or equivalent experience with 1-3 years in administration highly desirable. • Three to five years of Human Resource experience required. • HR certification, or intention to obtain certification, preferred. • Demonstrated proficiency with Microsoft Office Word and PowerPoint and superior knowledge of Excel. • Experience with Google Docs and Apple/Mac Operating System preferred.

🏖️ Benefits

• Health insurance • Retirement programs including medical, dental, vision, life insurance, disability, and 401(k) plans

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