Virtual Medical Billing & RCM Specialist

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🕒 April 29

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HelpSquad

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏥 Healthcare

🤝 B2B

🏢 Enterprise

💰 $500k Angel Round - HelpSquad Health on 2015-05

Healthcare • B2B • Enterprise

HelpSquad is a US-managed, HIPAA-compliant provider of virtual medical assistants and healthcare BPO services. It supplies trained, vetted remote staff for scheduling, patient intake, insurance verification, prior authorizations, medical billing and revenue cycle management, call center support (including 24/7 and after-hours), medical scribing, and AI-enabled patient support and knowledge systems. HelpSquad offers managed teams, white-label reseller services, and specialty support for practices and organizations ranging from solo clinicians to multi-location medical groups, hospital systems, dental practices, behavioral health, and in-home care; it emphasizes compliance (BAA signed at company level), quality vetting, and US-based oversight.

📋 Description

• HelpSquad is building a pool of skilled Medical Billing and Revenue Cycle Management (RCM) professionals to support healthcare clients across a variety of practice types and specialties. • This role covers the full revenue cycle — from front-end eligibility and authorization through back-end billing, claims management, payment posting, and collections — excluding clinical and patient-facing front desk duties. • We are looking for detail-oriented, experienced RCM professionals who understand the full claims lifecycle, can work independently within billing platforms and EHR systems, and are committed to accuracy, compliance, and timely reimbursement. • You will be matched to a specific client account based on your experience, with full paid training provided prior to going live.

🎯 Requirements

• Minimum 2 years of experience in medical billing, RCM, or a related healthcare administrative role. • Working knowledge of the full RCM cycle — from eligibility verification through collections. • Experience with at least one practice management or EHR platform (e.g., AthenaHealth, eClinicalWorks, Kareo/Tebra, Epic, AdvancedMD, or similar). • Familiarity with at least one clearinghouse platform (e.g., Availity, Change Healthcare, Office Ally, Waystar, or similar). • Strong understanding of CPT, ICD-10, and HCPCS coding concepts — coding certification a plus but not required. • Experience working with multiple insurance payers including Medicare, Medicaid, and commercial plans. • Ability to read and interpret EOBs, ERAs, and payer remittance documents accurately. • Strong attention to detail and a high degree of accuracy in data entry and claims management. • Excellent English communication skills — written and verbal. • HIPAA Certification required — will be provided during onboarding at no cost if not already held. • Ability to work independently, manage AR queues, and prioritize workload with minimal supervision. • Experience working with U.S.-based healthcare clients or payers strongly preferred.

🏖️ Benefits

• Competitive hourly rate • On-time payments, every time • Payments processed via Wise • Consistent, reliable hours — 10 to 40 hrs/week depending on account • Paid training — your time is valued from day one • Direct client training provided — you are never thrown in blind • HIPAA certification provided at no cost to you • Dedicated Account Manager as your point of contact • Clear escalation paths — you always know who to go to • 100% remote — work from home • U.S.-based company with structured operations • Stable, long-term account placements — not gig-style work • Supportive team culture across all accounts • Build your U.S. healthcare billing and RCM experience across multiple specialties • Exposure to a variety of payers, platforms, and practice types • Potential for increased hours or additional accounts based on performance • Strengthen your resume with verified, legitimate U.S. client experience • Tenure recognition for long-term team members • We value loyalty and recognize those who grow with us