Sales Resource Representative – Dental

🔥 22 minutes ago

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

Where this job comes from

Posted on Henry Schein's careers page, not through a job board

First seen by Remote Rocketship 22 minutes ago

Logo of Henry Schein

Henry Schein

10,000+ employees

Founded 1932

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Provide sales-related activities and customer support for Henry Schein’s US Distribution Group • Support Field Sales Consultants, Regional Managers, and Regional Sales Managers across the US • Call customers in assigned territories about promotional product offers, products, and technologies • Help negotiate competitive pricing, place customer orders by phone, and close sales transactions • Evaluate inbound leads and create appointments for outside salespeople • Coordinate with Field Sales representatives regarding shared accounts • Maintain knowledge of promotional programs, competitive products, merchandising, and marketing practices • Attend vendor product training sessions and learn product details and selling points • Deliver HSPA and customer quotes and answer resulting questions • Support enrollment and implementation of subscription-based services • Serve as primary customer contact for enrollment and implementation; document information in Salesforce • Forward promotional information to customers by mail or fax • Handle inbound customer calls • Monitor implementation teams for customer-centric service • Oversee small and complex projects • Use data, CRM, and other platforms to monitor and address customer experience

🎯 Requirements

• Typically 5 or more years of Sales, Customer Service, Sales Support or Customer Care teams experience • Typically High School education, vocational training and/or on-the-job training • Advanced proficiency in E-System, Siebel, Data Warehouse, Dental Exec, Salesforce, Advanced Excel Knowledge, Thrive App (CMS) • Strong Dental product and department process knowledge • Strong verbal and written presentation and communication skills • Ability to prioritize multiple tasks • Customer service oriented and ability to work with and resolve complex issues • Previous knowledge of sales practices and customer service expectations • SalesForce experience preferred • Intermediate Excel knowledge • Excellent time management and ability to prioritize work • Ability to set clear team goals, delegate tasks and set deadlines • Very good attention to detail and accuracy • Ability to plan and arrange activities • Excellent interpersonal, written, and verbal communication skills • Ability to maintain confidential and highly sensitive information • Ability to work in a team environment and multi-task • Ability to manage conflict and work effectively under pressure • Good analysis and problem-solving skills • Ability to oversee multiple and/or complex projects • Ability to identify and recommend continuous improvement opportunities • Ability to establish productive working relationships at multiple organizational levels • Travel typically less than 5%

🏖️ Benefits

• Work from home office environment • No special physical demands required • Equal Employment Opportunity Employer

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