
51 - 200 employees
🏥 Healthcare
Healthcare
Herewith is revolutionizing in-home care by seamlessly connecting older adults with expert local caregivers via an easy-to-use platform. This empowering technology allows families to choose care on their terms, leading the way for change in the world of in-home health. The Herewith app offers a personalized caregiver matching experience, robust customer support, and innovative care coordination services. Additionally, the Herewith Pro app enables in-home care professionals to find new clients while controlling pay rates and schedules, enhancing efficiency in client communication and care organization.
🔥 0 minutes ago
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51 - 200 employees
🏥 Healthcare
Healthcare
Herewith is revolutionizing in-home care by seamlessly connecting older adults with expert local caregivers via an easy-to-use platform. This empowering technology allows families to choose care on their terms, leading the way for change in the world of in-home health. The Herewith app offers a personalized caregiver matching experience, robust customer support, and innovative care coordination services. Additionally, the Herewith Pro app enables in-home care professionals to find new clients while controlling pay rates and schedules, enhancing efficiency in client communication and care organization.
• Own the product lifecycle from discovery and requirements through delivery, release acceptance, and adoption • Lead product discovery through customer feedback, stakeholder interviews, workflow observation, support insights, and commercial needs • Define product problems, desired outcomes, scope, priorities, and roadmap across the consumer marketplace, operational needs, platform health, and B2B commitments • Write product requirements documents with problem framing, goals, scope, user stories, acceptance criteria, business rules, edge cases, dependencies, and release considerations • Specify platform differences across web, mobile web, iOS, and Android, including notification behavior • Translate approved requirements into sprint-ready stories and own backlog prioritization • Participate in refinement, planning, reviews, retrospectives, and release coordination • Partner with Engineering on feasibility, estimation, sequencing, dependencies, and scope trade-offs • Define acceptance scenarios and user-acceptance test coverage; conduct UAT and provide final product acceptance before release • Own product direction for partner and clinic onboarding, partner portals, shift review and approval, permissions, and multi-user workflows • Define requirements for rate structures, billing models, payment resolution, incomplete-service scenarios, and third-party integrations • Define product outcomes, success metrics, guardrails, and instrumentation requirements for features and experiments • Lead demonstrations and walkthroughs for Sales, Customer Support, Operations, and B2B partners • Monitor adoption barriers and workflow friction after launch, translating feedback into prioritized improvements
• 4+ years of product management experience in a software, SaaS, marketplace, or platform environment • Demonstrated ability to lead discovery, write high-quality PRDs and acceptance criteria, prioritize a backlog, and deliver across an agile product-development lifecycle • Experience shipping coordinated experiences across web and mobile products • Strong judgment balancing user value, business value, operational impact, technical constraints, and time-sensitive commercial commitments • Experience partnering with Product Design, Engineering, QA, Customer Support, Sales, and Operations • Excellent written and verbal communication, including explaining complex product behavior to non-technical audiences • Comfort defining product metrics and instrumentation requirements and working with analysts to interpret results; advanced data-analysis or SQL ownership is not required
• Equal opportunity employer • Reasonable accommodations available throughout the hiring process
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