Account Manager

🔥 13 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Higginbotham

Higginbotham

1001 - 5000 employees

Founded 1948

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $20.7M Series unknown on 2015-01

Consulting • Healthcare • Logistics

Higginbotham is a private, employee-owned insurance brokerage and advisory firm that provides comprehensive insurance, employee benefits, HR and financial services to businesses and individuals. The company offers commercial and specialty industry insurance, risk management and claims advocacy, employee benefits and retirement plan administration, HR outsourcing and technology, and personal insurance solutions. Higginbotham emphasizes personalized service, community engagement, and long‑term partnerships, delivering tailored plans, consulting, and ongoing support to help clients manage risk and financial planning.

📋 Description

• Service assigned client base to establish rapport for in-depth client relationships • Coordinate workflow with assigned client service representatives for clients and carriers • Coordinate bid processes for existing clients for supplemental and group health products • Meet with clients for renewal processes and make recommendations in the client's best interest • Act as liaison between clients and third-party vendors • Coordinate management of client accounts with the HPS account team • Prepare group meeting and enrollment materials • Plan, coordinate, and conduct group meetings and employee enrollments • Effect changes in benefit plans as needed by clients • Troubleshoot and resolve escalated issues, including claims and eligibility, with third-party vendors • Maintain quick communication with clients via email, Internet, and voice • Maintain awareness of carrier developments and federal/state law changes • Perform other duties as needed or required

🎯 Requirements

• 3-5 years of Life & Health customer service experience required • General Lines - Life, Accident, Health and HMO license • Ability to lift 25 pounds • Repeated use of sight to read documents and computer screens • Repeated use of hearing and speech to communicate on telephone and in person • Repetitive hand movements, such as keyboarding, writing, and 10-key • Ability to walk, bend, sit, reach, and stretch in all directions

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • 401K • Equity incentive plan • Multiple supplemental benefits for physical, emotional, and financial wellbeing • Employee Wellness Program • Company paid holidays • PTO

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