Enterprise Account Strategist

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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MelodyArc

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $7.1M Venture Round on 2022-12

Artificial Intelligence • SaaS • B2B

MelodyArc is an all-in-one customer operations platform powered by AI. It enables seamless collaboration between AI and human agents, integrating into existing tech stacks to apply brand policies and resolve customer issues efficiently. MelodyArc combines the strengths of technology and human interaction, offering a cost-effective solution that promises higher resolution rates compared to using automation alone. The platform comes with built-in generative AI to facilitate smooth interactions, minimizing handle times, and ensuring personalized customer experiences by managing complex situations with timely handoffs to human agents. Trusted by leading brands, it streamlines the customer service process by continuously updating enterprise knowledge and executing best practices automatically.

📋 Description

• Identify and open high-value enterprise opportunities • Run the full consultative sales process, including discovery, mapping the buying committee, building executive trust, scoping value, and closing • Own new-logo revenue end to end, including identifying, opening, closing, and implementing enterprise opportunities • Translate ambiguous customer business problems into compelling solutions and navigate the path to stakeholder buy-in, design, and implementation • Partner with Forward Deployed Engineers and Deployment Strategists to drive proofs of concept through conversion, production, and expansion • Build a repeatable sales motion by codifying successful practices and feeding field learnings into product and go-to-market development • Grow initial wins into land-and-expand relationships across new teams and use cases • Work directly with the Co-founder and Revenue Leader to integrate learnings into platform development and sales playbook processes

🎯 Requirements

• Deep understanding of how large, complex enterprises operate, including decision-making and value creation • Proven track record of originating and closing complex, multi-stakeholder enterprise deals with personally landed revenue • Consultative selling ability • Strong product and systems thinking • Ability to translate ambiguous business problems into clear requirements, success criteria, and prioritized plans • Excellent written and verbal communication • Executive presence to build trust and drive decisions with senior stakeholders • Builder's mentality and comfort defining a sales motion from scratch in an ambiguous, early-stage environment • Familiarity with customer service operations, business-process operations, contact-center workflows, or similar functions • Experience as an early or founding commercial hire who built a sales motion from zero • Experience selling enterprise software, data, or AI/ML solutions into named accounts • Experience as a strategy or operations consultant • Prior founder, builder, or early-team experience at a high-growth startup

🏖️ Benefits

• Meaningful equity • Benefits • Some travel to customer sites may be required