Business Systems Specialist

🔥 17 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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• No salary listed.

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Higginbotham

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1948

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $20.7M Series unknown on 2015-01

Consulting • Healthcare • Logistics

Higginbotham is a private, employee-owned insurance brokerage and advisory firm that provides comprehensive insurance, employee benefits, HR and financial services to businesses and individuals. The company offers commercial and specialty industry insurance, risk management and claims advocacy, employee benefits and retirement plan administration, HR outsourcing and technology, and personal insurance solutions. Higginbotham emphasizes personalized service, community engagement, and long‑term partnerships, delivering tailored plans, consulting, and ongoing support to help clients manage risk and financial planning.

📋 Description

• Manage and maintain the Applied EPIC system and other integrated systems • Analyze business processes and identify opportunities to improve efficiency and effectiveness • Configure and customize Applied EPIC, including workflows, templates, and user roles • Integrate Applied EPIC with other agency systems and applications • Troubleshoot and resolve Applied EPIC issues, coordinating with vendor support as needed • Develop and maintain documentation of system configurations, processes, and procedures • Lead or participate in Applied EPIC enhancement or upgrade projects • Onboard new users by setting up credentials and providing security access according to agency guidelines • Collaborate with various departments, IT, and stakeholders

🎯 Requirements

• Minimum of 5 years of experience working with agency management system administration, preferably with Applied EPIC • Employee Benefits experience is preferred • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook • Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable • Ability to lift 25 pounds • Repeated use of sight to read documents and computer screens • Repeated use of hearing and speech to communicate on telephone and in person • Repetitive hand movements, such as keyboarding, writing, and 10-key • Walking, bending, sitting, reaching, and stretching in all directions

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • 401K • Equity incentive plan • Multiple supplemental benefits for physical, emotional, and financial wellbeing • Employee Wellness Program • Company paid holidays • PTO

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