Complex Group Sales Manager

🔥 12 hours ago

🌵 Arizona, Texas – Remote

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💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Highgate

Highgate

10,000+ employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Highgate is the industry-leading hotel management, investment, technology and development firm, with a diverse portfolio of hotels across North America, the Caribbean, Latin America and Europe. With a 30-year track record as an innovator in the hospitality industry, Highgate has a corporate team of over 200 individuals, demonstrating deep expertise in operational optimization, revenue management, hotel branding, and experiential curation. The firm manages over 500 properties with more than 84,000 hotel rooms and has a significant history of delivering favorable returns through innovative investment strategies, while also prioritizing sustainability and philanthropy in its corporate culture.

📋 Description

• Solicit and become familiar with accounts in the assigned market segment • Prospect and close assigned accounts and territories to increase hotel revenues • Support Alohilani Resort Waikiki Beach and The Royal Lahaina Resort in Maui • Conduct professional hotel site inspections with clients • Develop working knowledge of hotel operations, including Food and Beverage, Guest Services, and Reservations • Develop and execute outside sales calls, industry trade shows, and customer events • Research, solicit, and generate new business leads through database research and proactive sales efforts • Monitor top-account production and market trends • Maintain regular contact with existing accounts through the Account Coverage Program • Invite clients for entertainment, lunches, tours, and site inspections • Manage and negotiate sales transactions through successful closings • Use the computerized sales management system to generate reports, enter business, block space, and build accounts • Attend Highgate Hotel Business Review meetings and required hotel meetings and trainings • Operate within the established sales expense budget • Participate in scheduled M.O.D. and office coverage • Prepare required reports and complete month-end account production tracking • Develop networking opportunities through community and professional associations • Review meeting planner evaluations and ensure follow-up on issues • Meet or exceed sales and lead-generation goals • Maintain high standards of guest and employee service, appearance, confidentiality, and hotel safety • Perform other duties as requested by management

🎯 Requirements

• At least 3 years of progressive hotel group sales experience • Role must be remote in AZ or TX; requires travel • Must have a driver’s license in the applicable state • Proficient in Windows, company-approved spreadsheets, and word processing • Ability to work long hours when required • Ability to lift, carry, push, pull, or move up to 20 pounds occasionally and/or up to 10 pounds frequently or constantly • Effective verbal and written communication with all levels of employees and guests • Effective listening, understanding, and clarification of concerns • Ability to multitask and prioritize departmental functions to meet deadlines • Ability to handle, anticipate, prevent, identify, and solve problems • Ability to understand and evaluate complex information and data • Ability to maintain confidentiality of information • Regular attendance and compliance with Highgate Hotel standards

🏖️ Benefits

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance • 401(k) Retirement Plan with employer matching contributions • Paid holidays • Paid vacation • Paid sick leave • Employee assistance program (EAP) • Educational opportunities / Tuition reimbursement • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law • Additional state-specific paid holidays, vacation, sick leave, and compensated time off for eligible employees in Washington, Colorado, and California

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