Deployment Architect – Email & SMS / Messaging

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $140k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hightouch

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Hightouch is a Composable Customer Data Platform (CDP) that enables marketing teams to personalize and optimize campaigns using customer data and AI decisioning. Built on your data warehouse, Hightouch allows for real-time personalization, audience segmentation, and journey orchestration without writing code. It integrates with over 200 tools, turning data infrastructure into actionable insights for marketing, advertising, and data teams. Hightouch empowers organizations to maintain control over their data while offering advanced features like audience targeting and conversion tracking to enhance advertising reach and campaign performance.

📋 Description

• Own end-to-end deployment and migration for enterprise Email/SMS customers from technical discovery through production launch • Lead technical discovery and implementation workshops, translating customer requirements into scalable messaging architecture • Assess existing ESP and messaging infrastructure and develop migration plans • Drive configuration, integration, testing, validation, cutover, and launch readiness across technical and business stakeholders • Lead SMS provisioning and implementation, including sender setup and registration, consent and preference flows, and carrier, regulatory, and provisioning dependencies • Partner with Deliverability Specialists on sender authentication, domain and IP strategy, warm-up, reputation, and deliverability readiness • Act as a trusted technical advisor, identifying architectural decisions, risks, and blockers • Partner with Product and Engineering to resolve implementation blockers and communicate customer feedback and product gaps • Build repeatable frameworks, documentation, tooling, and best practices for scalable enterprise deployments

🎯 Requirements

• 5–10 years of experience in technical implementation, solutions architecture, professional services, or a similar customer-facing technical role • Experience implementing or migrating enterprise email, SMS, marketing automation, or customer engagement platforms • Strong technical foundation across APIs, webhooks, data integrations, authentication, and enterprise architecture • Strong understanding of messaging architecture, including sending domains and IPs, subscriber data, consent and preference management, and transactional vs. marketing messaging • Experience with SMS provisioning and implementation, including 10DLC, toll-free or short code registration, consent management, and carrier requirements • Proven ability to lead complex enterprise implementations across multiple technical teams, business stakeholders, and dependencies • Strong technical project management, communication, and facilitation skills, with the ability to drive multiple implementations and guide technical decision-making • Experience developing implementation processes and frameworks that scale as a product and organization grow • Experience with platforms such as Adobe Campaign, MoEngage, Marketo, Eloqua, Attentive, Salesforce Marketing Cloud, Braze, Iterable, Responsys, SendGrid, Twilio, or similar is a strong plus • Bachelor’s degree or equivalent practical experience • Eligibility to work in the U.S. is verified post-hire through E-Verify

🏖️ Benefits

• Meaningful equity compensation • Remote-first policy • Location-independent salary