Storage and Backup Enterprise Services Architect

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $145k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

👻 Ghost score 20%

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Logo of Myriad360

Myriad360

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Define and own customer-facing hybrid cloud architectures for Azure-based managed services • Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers • Ensure architectures align with contractual SLAs, SLOs, and support models • Establish and enforce architecture, security, and operational standards across customer environments • Maintain hands-on involvement with storage and backup systems in production • Lead troubleshooting and serve as the highest-level escalation point for complex customer issues • Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery • Act as a technical lead and trusted advisor for enterprise customers • Participate in customer architecture reviews, technical workshops, and QBRs • Translate customer business requirements into secure, supportable cloud architectures • Support presales and solution design, including architecture validation, scoping, and risk assessment • Guide customers through cloud adoption, modernization, and hybrid integration strategies • Provide architectural leadership for 24×7 managed service operations, including on-call participation • Lead major incident response efforts, including customer communication and post-incident reviews • Drive reliability, performance, and cost optimization improvements across customer platforms • Ensure operational readiness for new customers and onboardings • Mentor senior engineers and architects within the MSP organization • Influence technical strategy, tooling, and service offerings across the managed services portfolio • Evaluate Azure services and technologies to improve customer outcomes

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field • 15+ years of experience in storage and backup system administration and engineering in enterprise environments • 5+ years designing and operating Microsoft Azure for enterprise or MSP customers • Deep, hands-on storage and backup system administration experience in enterprise production environments • Proven experience managing Dell storage and backup solutions • Deep expertise in the administration of storage and backup systems • Experience with backup and recovery processes • One Dell backup/data-protection certification, such as Dell Avamar, Data Domain, or PowerProtect • One specialized Dell enterprise storage certification in either Dell PowerScale or Dell PowerMax • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues • Demonstrated leadership abilities, including project management and team mentoring • Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and technologies • Candidates must be based in the United States

🏖️ Benefits

• Company-subsidized medical benefits • Dental and vision coverage offered • 17 PTO days • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered • Opportunities for bonus and/or commission

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