Director, Talent Acquisition Operations – Enablement

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hims & hers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

🛍️ eCommerce

🧘 Wellness

Healthcare Insurance • eCommerce • Wellness

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

📋 Description

• Lead all recruiting operations across the full hiring lifecycle; owning process design, coordination, SLAs, and operational standards that create a consistent, high-quality experience for candidates and hiring teams • Own and optimize the TA technology stack, driving adoption, data integrity, and continuous improvement across all recruiting systems and integrations • Manage all TA vendor relationships—job boards, sourcing tools, background check providers, and staffing partners—including contract negotiations, performance management, and budget accountability • Lead the talent sourcing function, building proactive pipeline capability across priority hiring segments and scaling offshore sourcing as a cost-effective complement to the domestic team • Build and deliver recruiter and hiring manager enablement programs. Examples include training, playbooks, and toolkits that raise the quality and consistency of every hire • Provide strategic direction and oversight to the Employer Brand function, leading the build-out of Hims & Hers’ employer brand presence across content, career site, and candidate communications • Define and own TA analytics and reporting—translating pipeline, source, and efficiency data into insights that drive decisions for the team and senior leadership • Lead, develop, and scale a high-performing team spanning operations, coordination, sourcing, and employer brand, fostering a culture of ownership, innovation, and continuous improvement

🎯 Requirements

• 10+ years of experience in Talent Acquisition, with meaningful leadership responsibility across recruiting operations, systems, or enablement • A proven track record of building and scaling TA infrastructure—processes, technology, and programs—in a high-growth, distributed environment • Deep familiarity with the TA technology landscape and demonstrated experience owning an ATS and driving system adoption across a recruiting organization • Experience managing TA vendor relationships, including negotiations, performance accountability, and budget oversight • Strong data fluency—you know which metrics matter, how to build reporting that drives action, and how to communicate the story behind the numbers • Strong operator mindset with the ability to move between strategy and hands-on execution, and a track record of building cross-functional partnerships with Finance, Legal, HR, and business leaders

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats