Senior Platform Engineer

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hims & hers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

🛍️ eCommerce

🧘 Wellness

Healthcare Insurance • eCommerce • Wellness

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

📋 Description

• Maintain and extend service provisioning foundations: Keep Backstage-based service templating healthy for greenfield use cases. Contribute to our growing service catalog layer: a YAML-backed, AI-enriched registry exposed via REST API and MCP, designed to be queryable by both engineers and agentic systems • Build and scale agent golden paths: Evolve our agentic infrastructure from experiments to standard architecture. Treat AI agents as first-class platform users: defining deployment standards, and building the guardrails that let teams ship agents safely and consistently • Drive service mesh adoption: Lead the rollout and standardization of Istio across the fleet: covering mTLS, traffic shaping, and policy enforcement and build the golden paths and runbooks that make mesh adoption straightforward for product teams • Establish platform guardrails: Define scorecards/insights and CI policies (lint, contract checks, security baselines) that raise signals and make it easy for teams to get to “green” • Own core platform components: Design, build, and operate Kubernetes, IaC (e.g., Terraform), CI/CD pipelines, service templates, runtime addons, and shared libraries with SLOs and clear runbooks • Work closely with product teams: Partner with a rotating set of squads to co‑design golden paths, collect feedback, remove friction, and measure adoption and impact • Lead migrations and deprecations: Plan and execute multi‑repo changes (API versioning, SDK upgrades, framework/runtime bumps) with clear comms, docs, and safe rollout strategies • Measure what matters: Instrument developer experience and delivery metrics; use data to prioritize and iterate the platform roadmap

🎯 Requirements

• 5+ years as a DevOps, SRE, Software, or Platform Engineer building and operating services and the tooling around them • Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent years of experience • Production experience with Backstage (or a similar developer portal), service catalogs, and software templates • Depth in cloud + containers (e.g., AWS, Kubernetes, Istio), infrastructure‑as‑code (Terraform or similar), and CI/CD • Proficient coding skills in at least one of TypeScript/JavaScript, Go, Java, or Python and familiarity with multi‑repo change management • A product mindset with empathy for developers; you seek feedback, simplify workflows, and bias toward adoption • Experience enabling AI-assisted software delivery at scale, building agent-ready platform workflows, policy-as-code guardrails, and automated review/remediation pipelines for AI-generated code (especially infrastructure as code)

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats