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Senior Care Coordinator

Job not on LinkedIn

🔥 4 minutes ago

🏈 Alabama, Alaska, +41 more states – Remote

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💵 $27 - $54 / hour

⏰ Full Time

🟠 Senior

Where this job comes from

Posted on Hinge Health's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Hinge Health

Hinge Health

1001 - 5000 employees

Founded 2014

🏥 Healthcare

💼 Consulting

🧘 Wellness

💰 $400M Series E - Hinge Health on 2021-10

Healthcare • Consulting • Wellness

Hinge Health is a digital health company that provides virtual musculoskeletal (MSK) care, including guided physical therapy, pelvic floor therapy, and a dedicated care team (physical therapists, health coaches, orthopedic specialists) supported by AI-driven tools and 3D motion tracking. It offers an app-based care experience and an FDA-cleared wearable (Enso) for drug-free pain relief, serving both individual patients and enterprise clients such as employers and health plans with value-based contracting and ROI-focused programs.

📋 Description

• Help members navigate specialist visits, imaging, physical therapy, surgery, procedures, and other in-person care • Support HingeSelect and broader member care needs • Provide timely, clear outreach and explain next steps from referral to completed services • Explain provider options, network status, benefits, expected costs, referrals, and prior authorization requirements • Coordinate specialist evaluations, imaging, physical therapy, surgery, procedures, and other in-person care • Manage a varied caseload with empathy, responsiveness, accurate documentation, and reliable follow-through • Partner with provider offices and Hinge Health care teams to coordinate appointments, clinical information, transitions, and follow-up • Identify and resolve barriers to care and close communication loops • Share member and provider insights to improve coordination and the care experience • Adapt to evolving workflows, tools, partnerships, pathways, and product capabilities

🎯 Requirements

• 4+ years of experience in healthcare administration, care coordination, patient access, medical-office operations, or a related clinical or administrative healthcare setting • Working knowledge of health-plan and benefits navigation, including payer portals, provider networks, deductibles, copays, referrals, and prior authorization • Experience using EHR/EMR and scheduling systems • Strong documentation, communication, organization, and attention to detail • Ability to work from a private, professional space with reliable internet in an eligible U.S. state • Associate’s or bachelor’s degree in healthcare administration or a related field (preferred) • Medical fluency in Spanish, written and verbal (preferred) • Experience in telehealth, digital health, or hybrid care delivery (preferred) • Availability to work assigned Eastern or Pacific Time Zone schedules • Availability for varying morning and evening shifts supporting coverage from 8 a.m. to 5 p.m. Pacific Time • Must be able to commit to a variable schedule of 25–40 hours per week • Legal authorization to work in the United States

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Support for gender-affirming care, family and fertility planning • Travel reimbursement when healthcare isn’t available where you live • Traditional or Roth 401(k) options with a 2% company match • Learning and development stipend • Discounted company stock through ESPP • Optional overtime may be offered • Equity • Flexible variable schedule of 25–40 hours per week • Remote work

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