Customer Success Executive

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Hippocratic AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

💰 $50M Seed Round on 2023-05

Artificial Intelligence • Healthcare Insurance • Healthcare

Hippocratic AI is an innovative healthcare technology company that specializes in artificial intelligence-driven solutions designed to improve patient care and clinical decision-making. Their products leverage advanced data analysis and machine learning to support healthcare providers, enhancing efficiency and accuracy in medical practices. By integrating cutting-edge AI technology into healthcare processes, Hippocratic AI aims to revolutionize the medical field, ultimately improving outcomes for patients and practitioners alike.

📋 Description

• Ensure clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. • Build and maintain strong relationships with healthcare staff and operational leaders. • Lead product implementations focusing on nursing workflows and operational processes. • Train nursing teams on effective use of Hippocratic AI solutions. • Identify opportunities to improve workflows and patient care outcomes using AI tools. • Manage day-to-day client relationships and address operational concerns. • Collaborate with internal teams to address client feedback. • Establish metrics to measure success, including patient care outcomes. • Travel extensively to healthcare facilities for onsite support and training. • Collaborate with nursing leadership to share best practices and present at conferences.

🎯 Requirements

• A minimum of 5 years of health systems experience. • Proven experience in customer success, account management, or project management. • Ability to build relationships across an organization, from front-line staff to executives. • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements. • Experience working with cross-functional teams in a fast-paced startup environment. • Strong background in project management. • Experience with AI or technology adoption in healthcare. • Advanced knowledge of healthcare workflows and compliance standards. • Active Registered Nurse (RN) license from an accredited university.

🏖️ Benefits

• Health insurance. • Opportunities for professional development. • Travel support for client visits.