Channel Relations Specialist

Job not on LinkedIn

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Sandvik

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1862

🏭 Manufacturing

💰 Post-IPO Debt on 2022-09

Manufacturing • Mining • Infrastructure

Sandvik is a global, high-tech engineering group that provides innovative solutions aimed at enhancing productivity, profitability, and sustainability within the manufacturing, mining, and infrastructure industries. With a strong focus on engineering and sustainability, Sandvik strives to advance the world through smarter solutions and important shifts. The company is known for its commitment to sustainable practices, innovation, and its supportive policies such as global parental leave. Operating on a global scale, Sandvik continues to be a positive force in shaping the future of industry with expertise and innovation.

📋 Description

• Support channel management and field sales teams with channel partner account setup, onboarding, and account maintenance • Process channel partner requests and ensure completion of required documentation • Coordinate channel account consolidations, acquisitions, and terminations • Maintain partner agreements, exhibits, addendums, and associated documentation • Respond to inquiries received through the Channel mailbox • Administer channel-related systems and databases • Maintain channel contact information and distribution lists • Manage channel partner compliance processes and documentation requirements • Maintain channel partner records in compliance management systems • Liaise between Channel Relationship Managers and compliance stakeholders • Support agreement updates and policy revisions with Legal and Compliance teams • Conduct and coordinate periodic compliance reviews and communicate updates • Generate and maintain recurring channel reports • Review channel data for accuracy and completeness • Monitor channel metrics and support departmental KPIs • Assist with global and regional channel initiative reporting • Identify opportunities to improve channel processes, policies, and operational efficiency • Collaborate with Sales, Customer Service, Pricing, Credit, Legal, and other cross-functional teams • Support implementation of new channel tools, systems, and procedures • Contribute to change management and continuous improvement initiatives • Participate in global channel programs, workshops, and planning activities • Support regional execution of global channel strategies • Track and report channel performance metrics • Participate in budgeting, planning, and resource allocation for channel initiatives

🎯 Requirements

• Bachelor's degree or an equivalent combination of education and experience • 2–3 years of experience in channel operations, sales support, business operations, customer support, compliance, or a related field • Strong written and verbal communication skills • Excellent organizational, prioritization, and follow-up capabilities • Ability to manage multiple projects and deadlines simultaneously • Proficiency in Microsoft Office, particularly Excel and Word • Ability to work independently while collaborating effectively with cross-functional teams • Fluency in English, both written and spoken • Valid driver's license and ability to travel as required • Must be legally authorized to work in the United States • Experience supporting channel partners, distributors, or indirect sales organizations preferred • Exposure to compliance, contract administration, or partner agreement management preferred • Experience with CRM, reporting, or business management systems preferred • Familiarity with continuous improvement and process optimization initiatives preferred

🏖️ Benefits

• Health insurance • Dental insurance • Disability insurance • 401(k) retirement savings plan • Professional competence development and training opportunities • Career advancement opportunities • Hybrid/remote work based on business needs