Community Relations Coordinator

🔥 0 minutes ago

🔔 Pennsylvania – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Pinnacle Treatment Centers, Inc.

Pinnacle Treatment Centers, Inc.

1001 - 5000 employees

Founded 2006

🏥 Healthcare

🧘 Wellness

🌍 Social Impact

Healthcare • Wellness • Social Impact

<Pinnacle Treatment Centers, Inc. > Pinnacle Treatment Centers, Inc. operates a nationwide network of addiction treatment facilities offering inpatient, outpatient, detox, medication-assisted treatment (MAT), and behavioral therapies. The organization provides evidence-based programs for substance use disorders (including opioids, alcohol, meth, fentanyl, stimulants, prescription drugs) and co-occurring mental health conditions, with services such as individual, group, and family therapy, trauma support, mindfulness, and complementary therapies. Pinnacle emphasizes accessibility (135+ locations), accreditation from CARF, AATOD, NABH, and RCPA, insurance acceptance including Medicaid and Medicare OTPs, and 24/7 admissions support to help patients start recovery quickly.

📋 Description

• Strategize and plan community relations activities, including electronic communication, face-to-face meetings, and event participation • Identify and execute presentation, sponsorship, and marketing opportunities in the community • Promote Pinnacle Treatment Centers by cultivating and developing referral relationships • Build trust through respectful communications and interactions, focusing on customer experience • Identify new referral partners and untapped market opportunities • Raise brand awareness • Assess and develop strategies to help patients access services in existing and de novo markets • Develop and maintain comprehensive knowledge of Pinnacle services • Raise public awareness of Pinnacle programs and services among business partners and the public • Develop and enhance strategic business partnerships, primarily referral sources • Communicate and meet regularly with current business partners • Pursue new strategic relationships • Build and maintain a contact/referral database in the assigned territory • Increase referrals by calling on target market groups, organizations, hospitals, treatment centers, and professionals • Support business growth by understanding objectives and strategic direction • Liaise between referral sources, Access Center, and facilities on business improvements and best practices • Coordinate resolution of critical service issues with internal departments • Perform other duties as assigned

🎯 Requirements

• Must have Substance abuse/addiction treatment and business and referral development experience • Three (3) years of experience in similar position and/or in behavioral healthcare • 2 years of SUD / BH business and referral development experience • Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier • Must be willing to travel across the state of Pennsylvania • Localized travel up to 50% required • This role is required to drive for company purposes • High School/GED or better required • Bachelor’s degree in communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university preferred • Team player and detail oriented • Self-starter with ability to make an impact

🏖️ Benefits

• Competitive salary • Full benefits package including medical, dental, vision, short term disability, long term disability and accident insurance • 18 days PTO (Paid Time Off) + 8 paid holidays • 401k with company match • Company sponsored ongoing training and certification opportunities • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) • Discounted tuition and scholarships through Capella University • Opportunities for professional growth

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