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Director of Performance Marketing

πŸ•’ July 18

πŸ—½ New York – Remote

infoinfo

⏰ Full Time

πŸ”΄ Lead

πŸ“ˆ Performance Marketing

Where this job comes from

Posted on Homeaglow's careers page, not through a job board

First seen by Remote Rocketship July 18

Logo of Homeaglow

Homeaglow

2 - 10 employees

πŸ‘₯ B2C

πŸͺ Marketplace

πŸ’° $5M Debt on 2024-11

B2C β€’ Marketplace

Homeaglow is a membership-based home cleaning marketplace that connects customers with trained, background-checked professional cleaners across the U. S. The platform offers online booking, subscription-based discounts (ForeverClean membership), introductory/free cleaning offers for new members, and a range of standard and add-on residential cleaning services. Homeaglow operates in multiple cities, emphasizes verified reviews and quality control (certification process, high average ratings), and provides customer support and flexible scheduling.

πŸ“‹ Description

β€’ Set and execute paid acquisition strategy across search, social, affiliate, app install, direct mail, programmatic, CTV, and emerging channels. β€’ Allocate investment across channels based on performance data and incrementality signals. β€’ Own acquisition strategy for both consumers and cleaning professionals, tailoring channel selection, messaging, and targeting. β€’ Build and refine measurement infrastructure covering attribution, incrementality testing, and LTV-based cohort analysis. β€’ Develop and maintain a CAC model by channel and customer segment, including marginal costs at higher spend levels. β€’ Manage the performance marketing budget, spending distribution, pacing, reallocations, and forecasting. β€’ Establish daily monitoring, weekly performance check-ins, and monthly investment reviews with Finance and marketing leadership. β€’ Identify and implement automation across bidding, creative production, budget management, quality assurance, channel operations, and reporting. β€’ Test relevant platform developments, bidding strategies, targeting features, and measurement tools. β€’ Lead disciplined creative testing with the Creative team and share insights with Brand, Product, and Content. β€’ Hire, develop, and manage channel specialists and analysts. β€’ Foster a culture of experimentation, accountability, and continuous learning. β€’ Manage agency relationships and ensure knowledge is captured internally.

🎯 Requirements

β€’ 10+ years in marketing, with hands-on experience running acquisition programs across multiple paid channels at a meaningful scale. β€’ 3+ years managing and growing a performance marketing team. β€’ Strong command of measurement, including attribution models, incrementality tests, and LTV analysis, and experience using outputs to change spending. β€’ Experience owning a significant paid media budget, tracking pacing, making reallocation decisions, and communicating decisions to finance and executive stakeholders. β€’ Analytical instincts paired with commercial awareness; ability to explain data implications for the business in plain language. β€’ Excellent written communication. β€’ Preferred: Experience in a two-sided marketplace, home services, or consumer subscription business. β€’ Preferred: Familiarity with acquiring both demand (customers) and supply (service providers) and understanding the differences. β€’ Preferred: Working knowledge of value-based bidding, predicted LTV signals, and AI-driven media optimization. β€’ Preferred: Deep platform experience with Google Ads (Search, PMax), Meta (Advantage+, creative testing at scale), and/or programmatic platforms (DV360, TTD). β€’ Preferred: Comfort with SQL or Python for ad hoc analysis. β€’ Preferred: Track record of thriving in remote-first, high-autonomy environments where written communication and self-direction are critical.

πŸ–οΈ Benefits

β€’ Health insurance fully covered by the company. β€’ Parental leave β€’ Flexible / unlimited PTO policy. β€’ Cleaning membership perk – Free Homeaglow membership with complimentary cleanings. Enjoy up to 2x cleanings a month, capped at $200 USD per cleaning.

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