District Installation Manager

🔥 3 minutes ago

🥔 Idaho – Remote

🥔 Idaho – Remote

💵 $84.5k - $100k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Lead the install customer experience across the life cycle of sold jobs post-sale • Lead and manage field install associates, including hiring, goal setting, performance management, and training • Ensure effective execution of Pre-Installation Inspection and Job Site Inspection processes • Manage job flow processes, scheduling, job movement tasks, services, warranties, job starts, and service order completions • Conduct contract and measure audits, site visits, PIIs, and JSIs • Address contract scope adjustments, customer escalations, concessions, and service provider add-labor charge approvals • Use data, reporting, and related systems to meet cycle time, customer satisfaction, reorder rate, and gross margin targets • Maintain relationships with stores, Core Services teams, business partners, sales teams, customers, and service providers • Manage customer care ticket responses and service provider invoice processing • Optimize diverse talent through commitment to equal employment opportunity

🎯 Requirements

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Bachelor's degree or equivalent degree in a field of study related to the job • 10 years of work experience • Construction/home improvement industry experience preferred • Prior experience managing residential home improvement install projects preferred • Strong time management and organizational skills • Strong negotiating skills • Strong business acumen • Problem solving and multi-tasking skills • Collaborative leadership skills where strong value is placed on partnerships • Ability to travel overnight 5% to 20% of the time • Ability to perform physical activities including walking, standing, stooping, climbing, and lifting material or equipment • Ability to work in conditions involving temperature extremes, moving machinery, loud noise, and fumes