Enterprise User Experience Principal

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $140k - $240k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Lead strategic UX activities supporting a customer/associate segment or suite of products • Focus on the largest problems within a specific space and support 2–3 teams within a customer/associate experience segment • Operate autonomously, identify insights and opportunities, and drive consistency and standards • Coach and mentor UX resources and lead interview exercises • Model and ensure consistency of UX deliverables • Deliver UX strategy artifacts such as experience maps and service blueprints • Lead synthesis and facilitation activities • Communicate insights and opportunities and drive the value of UX across experiences • Drive UX practice, vision, and purpose across products and experiences • Combine user research outputs with OGSMs or OKRs to articulate experience visions and align partners • Partner with Product, Development, UX resources, and business stakeholders across products • Influence business and product leadership and advocate for customers and users

🎯 Requirements

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Bachelor's degree or equivalent degree in a field of study related to the job • Minimum 6 years of work experience • Preferred: 5+ years of experience working with agile software development teams • Strong interpersonal savvy • UX research and design best practices • Experience with UX strategy, experience maps, service blueprints, design patterns, and testing methods • Preferred leadership experience: 1 year

🏖️ Benefits

• Remote/Virtual work arrangement • Overnight travel typically less than 10% of the time