Multi Asset Protection Manager

🔥 0 minutes ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🛒 Retail

👥 B2C

💰 Debt Financing on 2007-07

Retail • B2C

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Teach, coach, and train associates to ensure the effective execution of core Asset Protection initiatives • Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs • Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives • Ensure stores are driving a safety culture by promoting safety initiatives • Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives • Build relations and engage with Government Relations and Law Enforcement for localized support • Perform timely entry of internal cases into the case management system in accordance with AP Policy • Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions • Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT) • Daily, weekly, and monthly review of business practices, exception base reporting, theft portal, and AP Performance Hub • Review and analyze shrink performance within the district and by store location • Make hiring decisions and take disciplinary action including termination • Conduct performance reviews, utilize performance management to address performance opportunities. • Coach and train associates on proper safety behaviors and environmental/regulatory processes.

🎯 Requirements

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Working knowledge of Microsoft Office Suite • Working knowledge of presentation software (e.g., Microsoft PowerPoint) • Demonstrated ability to collaborate and work effectively with cross-functional teams • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers • Excellent written and verbal communication skills • Licensure/certification to comply and requirement that varies by location • 3+ years of multi-unit retail AP experience • Lead a team with a focus of external/internal theft • Conducting internal investigations to include interviews • Organized Retail Crime elements and law enforcement partnerships • Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception-Based Reporting) • LPC/LPQ Certification • Be able to work a flexible retail schedule, position includes supporting multi-store locations.

🏖️ Benefits

• Comfortable indoor working environment • Opportunity for career advancement